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Income Officer

Niyaa People Ltd
Closing date
7 Jul 2022

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Contract Type
Full Time
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A large housing association is looking for an Income Officer to join their team for a period of 2 months. This is a full-time, hybrid role, however, initially you will be in the office for training. This is a mixed role with lots of variation and is ideal for someone that is looking for a bit of a challenge.

Income Officer
Birmingham - Hybrid
2 months

This organisation is a great place to work with a welcoming, friendly and supportive team. They offer training and development and the opportunity to grow your knowledge and experience through opportunities to work in different departments. They also have a panel you can join to suggest improvements to be made to the organisation.

The Income Officer role:
The purpose of this role is to maximise the organisations income collection through the provision of a proactive and customer focused service by managing a designated workload and ensuring that rent and service charges are recovered in a timely and efficient manner. You will visit customers in their home to provide support and advice, and represent the organisation in possession proceedings at the County Court. You will also carry out abandonment checks and conduct viewings and new tenancy sign ups for your area.

Main duties and responsibilities as an Income Officer:

Income Collection including home visits
Court attendance
Viewings and Sign ups
Engaging with residents who's rent accounts have fallen into arrears
Produce affordable repayment plans
Work alongside the existing Income Recovery team in maximising income for the organisation
I am also keen to speak to individuals with experience as a: Money Advisor, Rent Officer, Income recovery officer, Income collections officer, welfare and benefits.

If this role is of interest, click apply or give Morgan a call on (phone number removed)
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