Protocol is working with University College Birmingham looking for a Trainer/ Assessor for Team Leading and Customer Service to work on a full-time, temporary basis.
This role is primarily remote, you would be expected to be at the college at least one day a week. You will be providing professional guidance and education to L3 students in Customer Service and Team Leading, and also assessing coursework and the students progression.
This role is for at least 4 months. This role pays at £18.93 during the 25 hours a week of training/ assessing, with the remaining time to develop to full time hours being paid at an admin/ marketing rate of around £10 per hour.
- Provide training and professional guidance to L3 Team Leading and Customer Service students
- Mark and assess students coursework and progression
- Be a point of contact for students and apprentices on the course
The person & qualifications
- Experience and/ or a degree in Team Leading/ Customer Service
- Able to visit the college once a week, and comfortable working from home
- An assessors qualification is required, and must hold a DBS or willing to apply for one
As a Disability Confident business we warmly encourage applications from people with disabilities. Protocol is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application.
Protocol are the specialist full-service recruiter dedicated to education, training and skills. People are at the heart of everything we do. We place people first.
We're more than a recruitment agency - we pride ourselves on our ongoing support and aftercare delivered by our expert team, and all our candidates benefit from free access to our exclusive online CPD portal, Learning Zone.
Whatever your career goals, we've got the right role for you. With a wide range of temporary and permanent positions available, from lecturing and training jobs to assessment and support staff roles, all with very competitive pay rates and benefits - your future is in good hands.
The Legal Bit
Protocol National ltd trading as Protocol are acting as an employment business for this position. If you are successful, Protocol is required to see evidence of your Right to Work in the UK; in addition to you applying for an enhanced DBS Certificate should you not already hold a suitable certificate registered on the DBS Update Service. The position is subject to agreement to Terms and Conditions and suitable application and reference process. As a result of the volume of applications we are currently receiving we regret that we may be unable to respond with individual feedback. If we have not contacted you within two weeks of your application being received then regretfully your application will not be taken forward on this occasion