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Field Service Engineer

Employer
Smartsearch Recruitment
Location
UK
Salary
Competitive
Closing date
30 Jun 2022

View more

Sector
Engineering
Contract Type
Permanent
Hours
Full Time
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Field Service Engineer - Laser Systems, Salary £22-27k + company van. Field based role, so flexibility in terms of candidate location. Extensive UK travel involved.

We have an exciting opportunity for a Technical Support Field Service Engineer to work for a forward thinking and fast-growing business who specialise in laser marking and engraving systems. This role could suit candidates from a range of backgrounds including, but not limited to, Technical Support Engineer, Equipment Engineer, Photocopier Engineer, Telecoms Engineer, IT Support Engineer, Electrical Technician, Electromechanical Engineer etc.

The company design and manufacture laser coding and marking equipment to a diverse client base, including SME's and Blue-Chip businesses globally. Full training for the role will be provided, giving you the opportunity to develop your skills and experience. Career development and progression opportunities will be available.

Technical Support Field Service Engineer Job Scope:

Whilst primarily the role will be mostly field based at customer sites across the UK, some days will be spent in the technical headquarters in Whitchurch, Shropshire.

Technical Support (in the field)
  • Visit customers to perform routine service and maintenance check-ups.
  • Respond to call outs to repair faulty systems.
  • Provide customer training.
  • Conduct on site installations, and occasionally demonstrations and trials.

Technical & Sales Support (in office)
  • Commissioning, Configuration and preparation of laser marking systems prior to site visits.
  • Preparation of appropriate equipment prior to scheduled installations or demonstrations.
  • System repairs.
  • Continuous development and training; latest software updates, hardware updates.
  • Production of customer samples
  • Support with customer demonstrations.

Candidate requirements:
  • Ideally have previous experience of working in a similar role e.g. Technical Support Engineer, Equipment Engineer, Photocopier Engineer, Telecoms Engineer, IT Support Engineer, Electrical Technician, Electromechanical Engineer etc.
  • Good IT skills required including Microsoft office. Experience of using installing / configuring software would be an advantage but is not essential.
  • Basic technical knowledge; mechanical, electrical, electronics, pneumatics, hydraulics.
  • Naturally inquisitive with technical ability.
  • Have a real thirst for knowledge and a desire to learn and develop.
  • Ability to remain calm and work to deadlines.
  • Relishes responsibility, is confident, humble and honest.
  • Full UK driving licence

If you'd like to be part of this exciting growth journey, then please apply, attaching your CV!

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