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Delivery Manager, Central Government

Green Park
Closing date
30 Jun 2022

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Technology & New Media
Contract Type
Full Time
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12-month contractHybrid working in Westminster Office£500 Inside IR35

A central Government Department is looking for Agile Delivery Managers across a whole range of Digital specialisms. Agile Delivery Managers build, facilitate and motivate agile, multi diciplinary teams to deliver the best products. You'll have good practical understanding of agile and lean principles, have proactively managed dependencies, identified and managed priorities, overcome obstacles and got the best value against constraints.

The role

As Delivery Manager, you will ensure teams have the right environment to deliver the vision, products and services. You'll help teams collaborate, communicate and focus on what is most important. You'll work at the heart of teams to provide direction within a service or portfolio. You're accountable for building, motivating, supporting and facilitating teams as well as removing obstacles and blockers that get in their way.

What you'll do

We're looking for Delivery Managers to support products and services and work streams at varying stages of maturity (from discoveries through to live ), helping these teams deliver in line with the strategy and in synch with one another. You'll work closely with and support service owners, product and platform leads, who provide leadership to multiple product teams in line with the department's priorities of trade, investment and export promotion, and supporting the UK's agenda for a Global Britain. In this role you will:
  • Work with fellow Delivery Managers to focus teams on what is most important to the delivery of our products and services and work streams
  • Enable teams to deliver as part of a portfolio and/or programme, actively identifying and managing dependencies and obstacles
  • Work with user researchers, business analysts and data colleagues, in particular performance analysts, to maintain an overview of performance against the programme and portfolio of products and services
  • Collaborate with fellow Delivery Managers and business operations colleagues to manage resourcing and reporting, and to focus teams on what is most important to the delivery of the services
  • Build and lead new teams, including virtual teams, ensuring they are motivated, collaborating and working well
  • Encourage and facilitate continuous improvement of the delivery teams in the products and services within the wider Digital portfolio.

Essential skills and experience

As a Delivery Manager you'll have a deep understanding of agile and lean practices and make judgements on the use of appropriate tools and techniques for your environment. You'll have proactively managed dependencies, identified and managed priorities, overcome obstacles and got the best value against constraints. You will have also managed risks, budgets and people.
  • You know how to coach and lead teams in Agile and Lean practices. You are a recognised expert that advocates these approaches, continuously reflecting and challenging the team. You can create or tailor new ways of working; you are always innovating
  • You can listen to the needs of technical and business stakeholders and interpret them. You can manage stakeholders' expectations and be flexible. You are capable of proactive and reactive communication. You can facilitate difficult discussions within the team or with diverse senior stakeholders.
  • You can facilitate the delivery flow of a team, managing the pace and tempo. You can actively address internal and external risks, issues and dependencies including where ownership exists outside the team.
  • You can identify and challenge organisational processes of increasing complexity and those processes that are unnecessarily complicated. You can add value and can coach the organisation to inspect and adapt processes. You know how to guide teams through the implementation of a new process.
  • You understand the environment and can prioritise the most important or highest value tasks. You can use data to inform planning. You can manage complex internal and external dependencies. You can provide delivery confidence. You can remove blockers or impediments that affect plans and can develop a plan for difficult situations. You ensure that teams plan appropriately for their own capacity.
  • You know how to bring people together to form a motivated team. You can help to create the right environment for a team to work in and can empower them to deliver. You can recognise and deal with issues. You can facilitate the best team make-up depending on the situation.

Desirable skills and experience
  • Understanding of the government digital landscape and the GDS Service Manual
  • Previous experience working in a government digital team
  • Previous experience managing virtual teams
  • Demonstrable experience of taking responsibility for relationships with contracted suppliers and negotiations
  • Understanding of how to negotiate, influence or set budget and business cases in complex environments.
  • Experience of multiple parts of the product life cycle, and appropriate deliverables for each phase.

Technical Skills
  • Agile and Lean practices
  • Commercial management
  • Communication skills
  • Understanding of Digital, data and technology standards outside Delivery management discipline
  • Financial management
  • Product/ service life-cycle perspective
  • Maintaining delivery momentum
  • Making the process work
  • Planning
  • Team dynamics and collaboration
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