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Account Manager

Closing date
10 Jul 2022

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Marketing & PR
Contract Type
Full Time
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Wanted : The Account Manager will run the day-to-day management across some of our most exciting, innovative accounts. Reporting into the Account Director, the role represents a fantastic opportunity for someone to manage day to day client servicing as well as a range of media planning and strategy. Due to the wide remit, this role is fantastic opportunity for learning, development and growth.

Who we are:

We're an agency fit for the future.

Built in the digital age with agility at our core, our DNA is different from your ordinary media agency. Our people bring to life our values of challenging conventions, celebrating difference, collaboration and positivity.

A central pillar of creating an agency Fit for the Future is making decisions that benefit our people, our agency, our partners and our clients both today and tomorrow. In media terms this means total transparency, over-and-above data governance, ethical media practices and thinking both long and short.

In relation to our culture and our talent, Fit for the Future @ Hearts plays out in 3 ways:

1) Future proofing careers

2) Creating a Diverse and Inclusive Workforce

3) Embracing Sustainability

The core of our difference is rooted in our culture, something we invest significant time and energy into nurturing to ensure our people remain happy and fulfilled. This extends into our unparalleled L&D program, our diverse staff population, and our social calendar, which is peppered with standard, and far from standard, activities. We pride ourselves on being like a family so expect to get to know everyone and feel truly supported professionally. We are one of the fastest growing agencies in the market so expect a high paced environment with lots of opportunities.

What you will be doing:

In the role, you will be responsible for delivering excellent day-to-day client service and communications planning to a range of Hearts clients. You should be a strong relationship builder with previous experience of working with clients and agency teams. Your day to day will involve lots of client contact and planning work as well as working with teams across the agency from investment to analytics and finance. You will also contribute to the management and development of more junior members of the team.

You will be responsible for:
  • The ownership & development of your own personal client contact strategy
  • Working on client briefs and orchestrating the response alongside the wider agency teams
  • Having a flawless understanding of key industry and agency tools, systems processes and analytics and using them to the benefit of the client.
  • Taking responsibility for and owning the delivery of key projects
  • Using your day-to-day working knowledge of the client's business to challenge conventions and outdated thinking or processes

At OMG, our vision is to be an agency where difference is valued and everyone is able to thrive in a culture of equality, inclusion and belonging. We are committed to providing a truly inclusive environment that reflects today's society, where everyone is able to bring their true selves to work, and where diverse voices and backgrounds are valued, heard, and well-represented.

We want everyone to make the most of the opportunity to shine and showcase your talents and we are happy to make adjustments in the recruitment process so you can be your best. Please discuss any specific requirements with your dedicated Talent Acquisition team member or if you would feel more comfortable, you can email us confidentially at to let us know how we can support you.

We will process your personal data in accordance with our Recruitment Privacy Notice which is available on

This employer is a corporate member of myGwork - LGBTQ+ professionals, the business community for LGBTQ+ professionals, students, inclusive employers & anyone who believes in workplace equality.
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