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Digital Account Manager (Marketing)

Employer
Pertemps Leicester
Location
UK
Salary
Competitive
Closing date
10 Jul 2022

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Sector
Marketing & PR
Contract Type
Permanent
Hours
Full Time
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Role: Digital Account Manager
Salary: £25,000 - £32,000 (+ Commission & Bonus Scheme)
Based: Hybrid Flexible Working
Monday - Friday (8 hour shift)

The Company
A leading digital marketing agency, taking the Marketing industry by storm and dominating the Market in the East Midlands and beyond. Due to growth, an addition to the client services team is needed to best service fast growing clientele. There are various benefits to this role such as:

Additional Leave
Company events, healthcare & pension
Cycle to work scheme
Flexible working patterns
Office dog (!!)
Free/subsidised travel
Fantastic office environment
On site parking
Sick pay
High street discountsThe Role
The purpose of the Digital Account Manager is to handle all client communications and provide award winning customer service to existing and new clients, upselling when required as well as ensuring clients are retained and working relationships are adequately looked after. A working knowledge of SEO, PPC and Social Media is a must for this role, with PR and email marketing knowledge being an added bonus.

The Candidate
An extremely client driven person, who has a flexible approach to work and most importantly a Digital Marketing background. Working closely with both consultants, executives and the delivery team - you will be your clients initial point of contact and the face of the company.

Key Responsibilities:

Retain customers through relationship building
Spotting new opportunities on existing accounts
Taking responsibility for setting and achieving client KPI's, in agreement with sales, strategy and delivery departments
Reporting to Head of client services and liaising with the delivery team
Possessing the confidence to analyse and understand data across each campaign / channel, providing discussion points for the client
Managing client expectations in line with evolving strategies
Do you think that this could be the next step in your Marketing career? If so, please call Carly on (phone number removed)
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