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Technical Author

Closing date
28 Jun 2022

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Technology & New Media
Contract Type
Full Time
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Technical Author
Rate - £350
Location - Remote
Duration - 3 Months +
Ir35 - Inside (Must use an umbrella company)

Job Summary

The Technical Author will be working primarily on the systems and processes in the Course Selection suite of applications which has grown organically in response to evolving demand of the documentation.

The documentation needs to be kept consistent accurate and complete, ensuring, as a result: that we capture any specialist knowledge essential to the maintenance of this suite of applications; we're able to share the support for these systems, more easily that at present; we're able to be transparent and fully knowledgeable about the processes underpinning the tech, including where responsibility for completing them lies.

We expect experience of documenting both systems and processes, an excellent eye for detail and the ability to present technical data with clarity.

Service Delivery
*A feel for words and a good command of grammar and vocabulary.
*The ability to express instructions clearly and briefly in simple language.
*A concern for verbal consistency and an appreciation of tone and style.
*Good documentation skills and the ability to produce visually attractive instructions.
*Interpersonal and communication skills to effectively gather information.
*An ability to grasp and structure large amounts of information and anticipate the reader's knowledge gaps.
*An enquiring mind with attention to detail.
*Editorial judgement.
*Accuracy and a methodical approach to work.
*The ability to work to tight schedules.
*Excellent planning and organisational skills.
*Analytical and questioning skills to get information from experts.
*The ability to work successfully as part of a multidisciplinary team.
*A good understanding of computers and other communication tools.

Spring Technology acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Spring. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
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