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Equipment Support Technician

Medstrom Ltd
Closing date
30 Jun 2022

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Contract Type
Full Time
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Equipment Support Technician Based on-site in Milton Keynes University HospitalAbout UsEstablished in 2010, Medstrom has developed a strong reputation for providing a reliable, dedicated and trusted service to our partners, the length and breadth of the UK and Ireland.We are a manufacturer of specialist hospital beds and manage over 25% of the UK's acute bed and mattress fleet, working with more than 150 hospitals across the UK and Ireland.Our business has grown organically since its establishment and, despite the Covid pandemic, we have emerged with a stronger ethos and reputation. As such, we are continually growing and can offer great opportunities to develop with our business to support the long-term security of everyone.We are now looking for an Equipment Support Technician to join us based at Milton Keynes University Hospital and help provide high-quality medical products to our customers.The Benefits- Salary of £14,600 per annum (based on 27.5 hours per week)- Pension- Reward and recognition programme- Develop your career with a family-oriented business- 30 days' holiday including bank holidaysThe Role:As an Equipment Support Technician, your duties will include:- Management of Aria Flex pumps across the Trust on a ward-by-ward basis using RFID monitoring system- Receiving orders for additional pumps and delivering the units to wards when required within specified KPI timeframes within working hours- Liaising with Medstrom's Clinical Team to help resolve customer questions and wider training requirements- Liaising and escalating to Trust Clinical Lead any relevant information that may affect the provision of pumps- Wipe down of products using Trust approved cleaning products- Responding to, and supporting, troubleshooting requests from wards and internal staff- Commit to compliance with quality processes, both internal and external- Provide demonstration and basic user training to caregivers as requested upon deliveryTo join us as an Equipment Support Technician, you will need:- The ability to work under own initiative and follow procedures laid out by the business to achieve deadlines- Excellent customer service skills- Knowledge and experience of working within an NHS / care giving environment- Able to communicate effectively, both verbally and in written form- Basic knowledge of hygiene and safety rules- Basic PC skills to include email and MS Office- DBS CheckedSo, if you're seeking a brilliant opportunity as an Equipment Support Technician, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
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