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Student Finance Advisor - MANCHESTER

Gordon Yates Limited
Closing date
30 Jun 2022

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Contract Type
Full Time
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We are currently recruiting for a Student Finance Adviser to work within an educational establishment located in Central Manchester. This is a Temp role starting immediately, paying £11.50 per hour.WHO WILL YOU BE WORKING FOR?Our client is a UK-wide training and education organization, providing professional qualifications in a range of expert fields.WHAT WILL YOU BE DOING?The core purpose of this role is to maximise cash collection and minimise the risk of bad debt whilst maintaining a good relationship with all students.* Provide a positive phone customer service experience to University students* Assists and inform current students regarding policies and requirements for selected finance options* Provide proactive, timely, accurate and comprehensive customer service to students* Evaluates student accounts to explore solutions that assist students in attaining their educational goals* Monitor student account receivables and related financial activity* Supporting and collaborating frequently with other finance and non-finance based teams* Coordinates the resolution of past due balances under established guidelines through direct contact with students* Facilitates the processing of any loan partners such as Student Loans Company/Law Loan provider* Ensuring all refunds are correctly authorisedABOUT YOU* Ability to organise and prioritise own and function's workload* Strong communicator with good negotiating skills* Strong interpersonal skills and a proactive business partner* Strong IT skills* Customer Relationship skills* Target and deadline driven
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