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Dialler Manager

Employer
R & M RECRUITMENT LTD
Location
UK
Salary
Competitive
Closing date
28 Jun 2022

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Sector
Technology & New Media
Contract Type
Permanent
Hours
Full Time
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Dialler Manager Responsibilities

Manage the day-to-day contact centre Connex One dialler, campaign and activity planning schedule, focusing on performance and achievement of service levels.

Design, monitor and deliver the operational dialler strategy

Build, monitor and maintain all outbound activity call sloping strategies

Produce real-time performance and productivity data to support the operational management team, ...
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