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Sales Account Manager

FIG People
Closing date
10 Jul 2022

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Contract Type
Full Time
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A PE-backed Financial Services company in Blackpool who are looking for an enthusiastic, hardworking Sales account manager to join them on the journey of continued growth and success. The Group employs over 200 people across 3 offices. They pride themselves on their excellent customer service and have a 98% positive approval rating from customers. But it's not just customers who thrive. Employees also have the opportunity to achieve their full potential. With 4 strategic pillars, Reward, Track, Improve and Assist, at the heart of the business, employees have a clear focus and career direction. This is a key appointment that offers the chance to add value across the business.


Effectively and professionally communicate with the broker introducer network, responding to enquiries in a timely manner and resolving any queries or issues, providing one-call resolution.
Maintain & recruit existing & new Brokers to help build the Company brand and maximise our market share opportunity.
Review referrals in line with Company criteria & ensure referral data is accurately recorded. Provide feedback on re-occurring issues and training opportunities.
Ensure minimum meeting frequency & training expectations are met.
Maintain acceptable quality standards of introducer submissions.
Analysis & provision of accurate MI and reports to Senior Management & Directors.
Effectively present & communicate with your broker network to educate on our products and how we could positively change their business.
Interpret management information reports to enhance broker performance.
Accountability for individual performance and contribution to achieving KPIs set by the business.
Looking after all aspects of broker relationships
Maintain relationships with current brokers and identify new prospects within the area assigned.
What we are looking for:

Experience within a financial services environment is preferable; however, training and support will be given.
Good organisational and time management skills resulting in the ability to prioritise tasks to meet tight deadlines.
Excellent attention to detail and a desire to provide excellent customer service.
Ability to self-motivate and use own initiative to achieve individual targets, combined with the ability to contribute to a team positively.
Excellent written and oral communication skills.
Good questioning techniques and investigative skills.
Strong computer literacy, including working experience in Microsoft Office.
Knowledge of relevant industry sector.

You will be offered a great starting salary, which includes a 20% monthly bonus.

What is in it for the right candidate?

22 days holiday per year plus an extra day on completion of each years' service, up to a maximum of 25 days for all employees + 8 days bank holiday
Workplace pension
Quarterly and monthly bonus
Perkbox membership
Costco membership
Wellbeing sessions
All-expense paid annual celebration
Day off for your birthday
Free onsite parking
A culture of internal promotion
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