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Quality & Compliance Representative

Closing date
10 Jul 2022

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Contract Type
Full Time
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The purpose of the Job
• Development and maintenance of a robust Quality Improvement System
• As a member of the Quality team, you will also develop a close working relationship with your respective teams
• The position will involve substantial customer/supplier interface including some limited travel to conduct audits and visits
• Facilitate and coach in all areas of Quality processes and improvement activities using Safran HE UK principles.
• Contribute to Ensure Continuous Improvement skills are embedded within the organisation
• Demonstrate corporate values and behaviours

Main Tasks
o Ensure that products and services meet the requirements of customers, quality standards and airworthiness authorities
o Work in accordance with HSE legislation, the Company Operating Systems, policies and procedures
o Provide leadership, advice and support to all areas of responsibility by embedding QRQC to continuously improve quality performance by:
• Coaching and supporting Safran HE UK's teams to adopt a policy of 'stop at first defect' using the defect reporting and QRQC system to record, analyse and resolve all issues
• Perform effective audits and aiding timely close out of actions and efficiency checks
o Point of contact for communication of quality issues (including 8Ds) and quality KPIs within area of work and with other Safran HE / Safran PU sites through external weekly and monthly reports/calls
o Management of Customer Complaints through the various reporting systems - ensure that all complaints are closed out with effective and timely actions
o Conduct audits as per schedule
o Assist with external audits as required
o Follow up validations will also be required in order to confirm the efficiency of actions taken
o Approvals of new processes - undertake initial assessment and also be involved in qualification audits. This would include preparation and planning to ensure all potential non-conformities are resolved prior to any external validation activity
o Provide QRQC training, coaching and support - aiding the compiling of PDCAs and ensuring robust solutions are implemented preventing recurrence of non-conformity/deviation
o Management of 8D/CC System - ensure that all reports are closed out with effective and timely actions
o Analysis of Quality data - calculation of: quality ratios, Pareto analysis; compilation of KPIs and presenting at scheduled weekly / monthly reviews
o Provide timely and appropriate communication across all business interfaces
o Participation in continuous improvement projects/activities as appropriate / required
o Management of Quality files/records- updating of all records to include quality issues, change of scope/approvals, audit results and corrective actions
o Planning, creation, analysis and presentation of monthly management review of Quality
o Any other task which, from time to time, may reasonably be required to meet the needs of Safran HE UK Limited and is within the remit of this post

• Knowledge

o Relevant qualifications/experience within aerospace disciplines.
o Experience of engine disassembly/inspection/assembly processes advantageous.
o Understanding of airworthiness standards and requirements.
o Be able to communicate clearly at all levels within Safran Group.
o Attendance of auditing/ part 145/ human factors & SMS training courses
o Experience in aerospace processes and procedures.
o Attainment of any quality related qualifications.

• Skills

o Excellent diagnostic/problem-solving skills & ability to perform systematic analysis of written and numeric data.
o PC literate and ability to use software tools
o Interpretation of Technical Manuals and Instructions.
o Ability to be able to clearly demonstrate achievement of set objectives.
o Be able to communicate clearly at all levels within Safran Group.

• Qualities

o Able to become an active member of the quality team with safran Group.
o Success - achieve results through consistently high standards.
o Innovation - be creative and find and demonstrate new and better ways to do things.
o Customer - be Safran HE UK's conscience for the customer by persistently promoting and protecting the company's long term Quality reputation.
o Teamwork - be another Quality champion by sharing knowledge, educating and explaining requirements
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