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Internal Customer Account Manager

Closing date
30 Jun 2022

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Contract Type
Full Time
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We currently have an amazing opportunity for a Internal Customer Account Manager to join our busy team in Chirk!

Contract type: Full time

Key Responsibilities of the Internal Customer Account Manager:
  • To provide a high standard of customer care to new and existing customers and provide support for external representatives.
  • Maintain good working relationships with key customer accounts.
  • Prepare daily reports on customer calls, using the CRM system.
  • Liaise with other departments regarding customer requirements, e.g. Despatch, Production,Accounts.
  • Monitor and circulate the sales, forecast and production requirements of relevant customers in appropriate formats, e.g. graphs, spreadsheets.
  • Monitor stock levels at main and off-site warehousing.
  • Plan and book in deliveries based on stock availability.
  • Order processing and acknowledgements.
  • Maintain price files.
  • Control invoiced prices

Requirements Skills, Knowledge and Experience required by the Internal Customer Account Manager:
  • Strong communication skills.
  • A demonstrated attention to detail
  • Proven ability to prioritise
  • Experience of Telemarketing, Customer Service or Sales would be beneficial
  • Minimum 5 GCSE's grade A-C (including Maths and English)
  • Working knowledge of Microsoft Office

Internal Customer Account Manager Benefits:
  • Competitive Salary and Bonus
  • Exciting and challenging work
  • Continued training, support and career development
  • The opportunity to work with and learn from, industry leading people who are committed to excellence

If you feel like you meet the above criteria for the Internal Customer Account Manager role, then please apply now!
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