Are you an experienced Account Manager looking for a new challenge ?
If the answer is yes then this might be the role for you !
This is primarily responsible recovering money from an active loan portfolio. You will ideally be a strong relationship builder, have a confident and assertive telephone manner. Working at a fast pace and happy to be making and receiving a high volume of calls.
The main duties of the role will include -
Working directly with franchisees to manage and control delinquency accounts Resolving problems, to retain customers Answer and field customer questions Develop strong business relationships with various stakeholders Attend monthly meetingsThe ideal candidate will be a strong and assertive communicator, able to work at a fast pace, able to work towards deadlines. Be educated up to GCSE level or equivalent and or have 2 - 4 years of collections experience within a financial services environment.