Account ManagerLondon, England, United KingdomAccount ManagementFull timeFirst Mile are one the UK's fastest growing environmental businesses; helping over 25,000 UK businesses recycle better, use greener energy, and get carbon data on all of their achievements.We have an amazing opportunity for an Account Manager to join our successful commercial team based in London, UK.The JobYou will be an Account Manager responsible for managing and growing a portfolio of our business customers. That means making sure your accounts are getting maximum value from their First Mile service, building brilliant relationships with the key people within your accounts, as well as finding and closing opportunities grow revenue from your accounts.What you need to be able to do:- Monitor and interpret reports on service, spend, and environmental performance for your accounts to make sure they are happy and getting full value from First Mile- Build amazing relationships with the key people within your accounts- Help your accounts with longer term strategy for environment and waste; building roadmaps to roll-out improvements in line with their needs- Identify opportunities for revenue growth within your accounts- Identify and escalate risks within your account portfolio, e.g., upcoming retenders or low satisfaction.- Write tender and proposal submissions where required for your accounts, to retain or add services.- Move quickly, customers expect reliable prompt response from their account managers, and deal cycles are short, so you need to be able to work at pace.- Collaborate freely and work as part of a team - Our success as a team is because we collaborate constantly and support each other on solutions with information sharing.- Communicate with precision, our most successful account managers communicate clearly and concisely.- Understand numbers and excel, you should be comfortable with pivot tables and basic formulas in order to analyse reports and build margin calculators or similar.RequirementsKey Skills Required:- Outstanding communicator - tailors the tone, message and approach to engage liaise effectively with customers and other team members.- High levels of enthusiasm, positive thinker, sees challenges as an opportunity to do things differently or better.- Able to work in an entrepreneurial environment and demonstrate commercial awareness- Is driven and enthusiastic, which encourages commitment from others.- Creative, able to innovate and improve our proposition- Desires responsibility, with a strong sense of accountabilityExperience needed:- Proven account management experience, preferably in a B2B environment- Demonstrated ability to meet and/or exceed determined sales and activity quotas.- Strong business language communications skills, face to face, telephone and email.- Experience implementing new customer strategies and projectsBenefits- OTE from £52,500.- 25 days' holiday (plus bank holidays) as well as an extra day for each complete year of service.- A £60 a month allowance to spend on you. If you want a gym membership, loads of cookies, to pamper yourself or to pay for a flight it is totally up to you!- Head Office in the heart of Soho, a minute's walk from Oxford Street.- Lots of drinks, food, socials, events throughout the year.- But most importantly, a fun, positive, collaborate workplace in which you can learn, working for a rapidly growing, multi award-winning business in a sector that has never been more important.First Mile does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.So, if you're seeking your next challenge as an Account Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.