Customer & Marketing Insights Lead
- Employer
- Harnham
- Location
- UK
- Salary
- Competitive
- Closing date
- 30 Jun 2022
View more
- Sector
- Marketing & PR
- Contract Type
- Permanent
- Hours
- Full Time
You need to sign in or create an account to save a job.
CUSTOMER & MARKETING INSIGHTS LEAD
UP TO £115,000
LONDON
The role as a Customer & Marketing Insights Lead will be working both globally and regionally whilst leading a team to provide this company in-depth analysis of customer behaviour, looking specifically across both their online and retail environments.
THE COMPANY
The successful Customer & Marketing Insights Lead will be working for a global skincare brand with extremely flexible working. This company wishes to increase their understanding of its customer's behaviour through in-depth analysis, learning about customer interactions at multiple touchpoints. They're looking for this person to centralise their global analytics function in London!
THE ROLE
As a Customer & Marketing Insights Lead, you will be looking at customer engagement throughout both the retail and online areas of the business whilst being responsible for identifying channel-specific customer trends.
More specifically, in this role you can expect to be doing the following:
YOUR SKILLS AND EXPERIENCE
The Customer & Marketing Insights Lead will have the following skills and experience:
THE BENEFITS
The successful candidate will receive a salary between £95,000 and £115,000 alongside a comprehensive benefits package.
HOW TO APPLY:
Please register your interest by sending your CV to Emma Johnson via the Apply link on this page.
UP TO £115,000
LONDON
The role as a Customer & Marketing Insights Lead will be working both globally and regionally whilst leading a team to provide this company in-depth analysis of customer behaviour, looking specifically across both their online and retail environments.
THE COMPANY
The successful Customer & Marketing Insights Lead will be working for a global skincare brand with extremely flexible working. This company wishes to increase their understanding of its customer's behaviour through in-depth analysis, learning about customer interactions at multiple touchpoints. They're looking for this person to centralise their global analytics function in London!
THE ROLE
As a Customer & Marketing Insights Lead, you will be looking at customer engagement throughout both the retail and online areas of the business whilst being responsible for identifying channel-specific customer trends.
More specifically, in this role you can expect to be doing the following:
- Benchmarking for how customer data is used and manipulated
- Creation of customer-related KPI's, setting success metrics for your team
- Hiring, centralising and growing the London team
- Leading analysts who will be evaluating both post-campaign and post-launch campaigns
- Leading analysts focused around behavioural modelling and segmentation analysis
YOUR SKILLS AND EXPERIENCE
The Customer & Marketing Insights Lead will have the following skills and experience:
- Advanced skills in both SQL
- Experience leading a team across customer or marketing analytics; ideally who have built Propensity and Churn models, desirably in a retail environment using R/Python
- Shown experience visualising data using Tableau (or similar, e.g. Power BI, Looker)
- Excellent communication skills, with strong ability to communicate and engage with stakeholders
- Ability to collaborate and work in a team effectively
- Fantastic stakeholder skills
THE BENEFITS
The successful candidate will receive a salary between £95,000 and £115,000 alongside a comprehensive benefits package.
HOW TO APPLY:
Please register your interest by sending your CV to Emma Johnson via the Apply link on this page.
You need to sign in or create an account to save a job.
Get job alerts
Create a job alert and receive personalised job recommendations straight to your inbox.
Create alert