This job has expired

Safeguarding Team Leader

Study Group UK Ltd
Closing date
30 Jun 2022

View more

Contract Type
Full Time
You need to sign in or create an account to save a job.
Contract type: Full Time (37.5 hours), Fixed Term until May 2023

Location: Durham University International Study Centre, Stockton-on-Tees

Salary: £28,500 per annum


We have an exciting opportunity for a Safeguarding Team Leader to join us for a fixed-term period until May 2023. The successful candidate will provide support for the full range of activities undertaken by the Student Support team including (but not limited to): policies and procedures, recording and use of data, enhancement of support activities, including student enrichment, student welfare, general student support and central coordination.

The post holder will deputise for the Head of Student Support in the centre and with other stakeholders, in addition, the post holder will lead on the administrative aspects of the designated safeguarding role, working closely with the DSL (Designated Safeguarding Lead). This includes ensuring that all safeguarding policies and procedures are followed, regularly updating risk assessments (including Safeguarding and Prevent), and producing Quarterly Safeguarding Reports (QSRs) and Annual Safeguarding Reports (ASRs).

The Student Support team works collaboratively with all other teams at the ISC, and stakeholders in the University to prepare international students to progress and thrive at Durham University. The team continually monitors the student experience, to ensure that timely support is given to all students, with a view to enhancing each individual's opportunity for success.


Deputising for Head of Student Support:
  • Assisting the Head of Student Support in establishing, developing and maintaining positive working relationships with network ISCs, and Head Office to enhance the support provided to students.
  • Assisting the Head of Student Support in managing and creating, student support policies and procedures.
  • Continually developing the accuracy and efficiency of the Student Support Team, including reviewing processes to contribute to the effectiveness of the team.
  • Assisting the Head of Student Support in monitoring the quality of the provision of the team and identifying training needs as required.
  • Working closely with all other teams at the ISC to provide holistic support to staff and students (Attendance, Engagement, Welfare, Academic, etc).

Safeguarding/DDSL role:
  • Acting as DDSL (Deputy Designated Safeguarding Lead) working closely with the DSL to support all safeguarding tasks, including leading the administration of safeguarding.
  • To provide and lead Monthly, Quarterly and Annual Safeguarding Reports and reviews for the network and the Senior Leadership Team.
  • To be an active member of the Critical Incident Management Team, dealing with critical situations, planning for incidents, and supporting with incidents that arise.

Welfare/Pastoral Support:
  • To oversee the day-to-day running of the welfare and pastoral provision on campus to ensure that high standards of welfare and pastoral support are available.
  • To provide a high level of pastoral care, supporting students with welfare and health issues through physical, emotional and mental health support.
  • To take a lead role in identifying and supporting students with additional needs due to health/SEND.
  • To oversee the process for screening medical needs, writing support plans and assisting students to access healthcare professionals.
  • To oversee and monitor student caseloads, providing support and guidance to the welfare team.
  • To ensure that all students are safeguarded according to the Child Protection Policy, Safeguarding Policy and associated welfare policies.
  • To attend meetings with external agencies/organisations, including care providers, the crisis team, College Guardians, the local council and the police and fire brigade.
  • Respond to First Aid emergencies and unwell students and decide on the appropriate course of action. Support students to attend appointments if required.
  • To provide statistics and assist with compiling centre reviews.

Student Induction
  • To work closely with colleagues to ensure that welfare and safeguarding sessions and activities are incorporated into the induction schedule, including medical registration, welfare talks and health and wellbeing activities.
  • To oversee induction tasks to ensure that students receive a detailed induction in all aspects of welfare and safeguarding.
  • Ensure that all student queries are addressed in a friendly, professional manner using a student-centric approach.
  • To assist with planning induction activities and events.

  • Level 2 Safeguarding (Essential) and/or Level 3 (Desirable)
  • Experience in leading a team or the supervision of a suitably complex task or project, which achieved a successful outcome (Essential)
  • Ability to delegate activities and take responsibility for overseeing the successful completion (Essential)


We are a global pathway provider in International Education, working collaboratively with over 50 universities around the world, offering over 500 undergraduate and postgraduate teaching programmes. Voted as the 2017, 2018, 2020, and 2021 Global Pathway Provider of the year, our people are united with the shared ambition of providing a world-class education to talented students from across the globe.

With a truly global outlook and offices all over the world, our international team uses its expertise, knowledge and commitment to create opportunities and add value. We are determined to grow and innovate in our field, providing our students and partners with high-quality outcomes across the higher education space.


Study Group is committed to safeguarding and promoting the welfare of its students and expects all staff and volunteers to share the same dedication. Applicants will be required to undergo child protection screening appropriate to the role, including checks with past employers, an Enhanced Check from the Disclosure and Barring Service (DBS) and overseas criminal records if appropriate.
You need to sign in or create an account to save a job.

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert