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Account Manager, Corrugate Packaging

Blayze Unguem Ltd
Closing date
7 Jul 2022

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Contract Type
Full Time
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Customer Account Manager, Corrugated Packaging - West Midlands

Leading independent suppliers of corrugated and cardboard packaging to the FMCG, eCom & Food sectors, seek to appoint an experienced Customer Account Manager to deliver the highest standards of Customer engagement from their impressive West Midlands production site.

Delivering a combination of value engineering, high product quality and excellent customer service, they are one of the largest single site sheet plants in the UK with a turnover of more than £40m.

As an experience Customer Services / Account Manager, you responsibilities will include:

* Delivering a consistently high level of Customer Service

* Ensuring that Customer orders are dealt with in a timely and professional manner

* Ensuring all orders are entered on the same day of receipt

* Accurately managing order entry, ensuring price, delivery location, order details and product style are correct

* Estimating

* Providing standard quotations back to the customer within 3 hours and more complex quotes returned within 24 hours

* Weekly proactive contact with Key Accounts to ensure that they are happy with the service

* Effectively deal with all Customer quotes, orders and day to day queries

* Complaint logging, confirming lead times, liaising with transport to ensure best vehicle utilisation & delivery scheduling

Ideally possessing a demonstrable level of experience & product understanding drawn from the corrugated Packaging Industry, it is essential that you possess exceptional communication skills (both written & spoken), and a personality that engages highly effectively with Customers, Suppliers & all internal departments.

Working closely with the Head of Sales, this is a key role within the Customer Services team of an evolving and fantastic Business that is highly regarded by it's peers, so it will reward an individual with ambition, an impressive array of experience and a robustness of personality and character that can consistently and positively impact within the Account management remit.

Customer Services Executive, Account Manager, Packaging, Corrugated, Cardboard, Board, eCom, 3PL, BRC, Food
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