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Desktop Engineer

CBSbutler c/o Staffing 360 Solutions Limited
Closing date
7 Jul 2022

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Technology & New Media
Contract Type
Full Time
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Desktop Engineer

Target Rate: £230 a day

IR35 Determination: Inside IR35

Location: Glasgow

Duration: 6 Months initially

Desktop Engineer: You will join a blue chip consultancy firm and work in a project team that supports a Government Agency.

The role will see you:

Working on a variety of hardware, software and application incidents and requests

In-depth toubleshooting, resolving incidents and fulfilling Work Orders in line with Service Level Agreements

Provide advice, guidance and assistance to customers & colleagues

Liaise with internal and external teams to ensure timely resolution to customer incidents

IMAC and Project work, which may include uplifting equipment

Knowledge transfer between team and other stakeholders

Following Software Asset Management guidelines and processes

Fix/rebuild devices

Troubleshooting of current mobile telecommunications technology and Microsoft operating systems

Device deployments and software installations

Vendor liaisons

Your skills and experience

Full driving licence & own vehicle required

Proven technical skills within a Desktop environment

Ability to assess, interpret and apply known skills to a range of site based problems that may arise

Good understanding of Operating systems, network products and the most commonly used office software application packages

Significant practical Hardware break/fix experience, desktop, laptop, tablet and printers

Good Customer facing skills

Effective communication skills

Ability to carry out workshop repairs on products supported by client

Proven technical skills in iOS and Android

Experience in Active Directory

Apply now and I will call to discuss your situation and this role in more depth
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