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Project Engineering Service Manager

E3 Recruitment
Closing date
7 Jul 2022

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Contract Type
Full Time
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E3 Recruitment are proudly supporting a globally operating organization with the recruitment of a Project Engineering Service Manager based at one of their Service Centres in the heart of West Yorkshire.

The successful Project Engineering Service Manager can look forward to joining a business employing over 15,000 people at 180 facilities spread across the world, this engineering giant are a true powerhouse in their specific fields and offer world-class products and services to customers operating in a variety of industries, including Oil & Gas, Power Generation, Chemical Processing, Food/FMCG Manufacturing.

Reporting to the Customer Service Lead, the Project Engineering Service Manager will be responsible for supporting sales, procurement and operations whilst at the same time focussing on the management of assigned projects in support of the objectives of the company's overall business plans and strategies to ensure satisfaction of the customer.

The successful candidate must have experience within a service centre background and also have experience of working with/on rotating equipment.

Main tasks and responsibilities of the Project Engineering Service Manager:

Overall responsibility for all assigned project deliverables including but not limited to hardware, financial and commercial outputs, quality documentation, dispute management, customer satisfaction and on time delivery
Ensure that the sales team are adequately supported and that tenders are prepared in a timely and professional manner
Evaluate customer requirements to ensure that the company is able to satisfy customer needs in terms of both service/product and pricing for tenders
Overall responsibility to ensure that tenders meet company commercial guidelines and have the necessary sign off in accordance with the delegation of authority guidelines
The Project Engineering Service Manager will have overall responsibility for project profitability.
Ensuring that assigned projects are launched in a timely and professional manner
Ensuring that timely client and internal kick off meetings are arranged and that all relevant project handover documentation is completed and distributed to relevant personnel
Preparation of quality documentation and customer quality plans
Work with procurement and operations to ensure that refurbished and bought out parts are available to suit project timeline
Develop and maintain strong relationships with customers and suppliers in order to reduce commercial risk and to maximise future business opportunities
Attend client site meetings as required and provide pro-active communication on job status and requirements to meet customer's expectations.
Production of reliable invoicing and gross profit forecasts for assigned projects

To be successful the Project Engineering Service Manager will have:

HND in engineering or business discipline and/or relevant experience within related industry
Experience of managing complex projects
Experience of contract negotiation in a commercial environment
Supplier/Customer management experience
Working knowledge of Microsoft Office and SAP or other ERP system

For more information regarding this Project Engineering Service Manager role please apply now or contact Chris Taylor on: (phone number removed)
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