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Account Manager - Fleet Management

Employer
The Workplace Consultancy
Location
UK
Salary
Competitive
Closing date
30 Jun 2022

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Sector
Technology & New Media
Contract Type
Permanent
Hours
Full Time
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To be accountable for the overall retention, management and service delivery of a portfolio of new and existing contracts. To maximise levels of client satisfaction and contract revenues through proactive operational and strategic relationship management. To manage, support and monitor a team of account management staff in ensuring client service levels are consistently at the highest possible.

Contract Management:
  • To manage and control the day-to-day service delivery attributable to a portfolio of outsourced

fleet management and leasing contracts;
  • To provide support and advise the account management team in delivering the services to the

client base;
  • To cultivate multiple relationships within client organisations with decision makers and

influencers at senior, board level through to the driver level;
  • To manage the production and delivery of comprehensive fleet management reports and

contract performance data and review meetings to the client base;
  • To proactively advise and communicate with each client on areas of fleet management best

practices including cost reduction and fleet availability;
  • To maximise contract revenues and margins within the existing scope of services provided to

each client;
  • To be responsible for compiling, managing and delivering contract retention and extension bids

within the portfolio;
  • To identify, promote and close opportunities for maximising profitability via the provision of

additional services and products into the client base;

New Contract Implementations:
  • To be accountable along with the Business Development team and Support Services Team and

wider departments where required in forming the on boarding team when implementing new

contract wins into the client portfolio;
  • To monitor the performance and potential of your Account Management team and provide the

direction, training and motivation necessary to secure their optimum commitment, competency

and maximum efficiency, making sure they adopt and uphold the Company's Values, Mission

and Givens.

We are looking for someone with Strong stakeholder management experience and proven ability to communicate, negotiate, present and influence at the all levels up to and including Executive Board.

Significant proven Client Management experience within the sector or related industry.

Proven experience of leading, coaching and inspiring Client facing teams fostering a culture of high performance.

Good general standard of education.
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