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Technical Analyst

Closing date
24 Jun 2022

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Technology & New Media
Contract Type
Full Time
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Competitive salary + Bonus

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We have a new opening for an IT Technical Analyst to join our Warwick office!

The successful person will provide operational delivery and support the Digital Workplace Service, taking ownership of issues relating to local IT support, including our onsite leadership team. They will take ownership of third line IT user problems and service requests escalated to them via the IT Service Desk and provide successful resolutions.

We are looking for someone to work proactively and adaptably, to undertake various IT related projects and tasks under the guidance and direction of the Technical Leads.

This is a fantastic opportunity for someone to gain some experience and exposure within IT support!

Up for the challenge? Here's what we'd like you to have:
  • Experience of working in a previous IT support role or having studied in this field is preferable, however, we would be open to someone with a passion to go into IT and build their career
  • Excellent communications skills, confident speaking with different individuals
  • Ability and willingness to learn, analytical mindset and problem-solving skills
  • Proactive, customer service orientated and team player

Here's what we can offer you:

With us, there's always opportunity to enhance your skills through our award-winning talent development scheme which offers a wide range of courses and professional qualifications for all levels.

Our people get benefits including:
  • Annual bonus scheme
  • Generous pension plan - matched up to 9%
  • Holiday - 23 days increasing to 25 after 2 years' service
  • Staff discounts on hundreds of retailers
  • Free access to health & wellbeing tools and initiatives

About us

Wolseley UK is the country's largest plumbing, heating and cooling trade specialist merchant in the UK. We're currently growing as we work to bring the business closer to customers across the country, so it's an exciting time to be part of the Wolseley team. We pride ourselves on excellent specialist know-how and are committed to becoming closer to customers, being easy to do business with and making sure we deliver on our promises.
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