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IT Support Engineer

Employer
CV Screen
Location
UK
Salary
Competitive
Closing date
24 Jun 2022

View more

Sector
Technology & New Media
Contract Type
Permanent
Hours
Full Time
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An experienced IT Support Engineer is required by a friendly and welcoming Managed Service Provider based in West London. This company are seeking an enthusiastic individual with 1st/2nd line support experience, looking for an exciting role to progress their career.

An annual salary of up to £28,000 is available depending on experience, along with great development opportunities, with the company willing to assist in achieving Microsoft Certifications for the right candidate.

Responsibilities
  • Provide 1st line email, phone, and remote support to client's base in the UK, Europe, Asia, and the US
  • Visit customer sites/offices to troubleshoot, configure and implement various IT solutions and services.
  • Troubleshoot and fix various IT hardware related issues, including liaising with 3rd vendors through to resolution.
  • Troubleshoot, diagnose, and fix most Microsoft technologies (Cloud & On Premise) as well as third party applications/systems.
  • Work directly with senior engineers, to resolve complex issues as well as assist in project roll outs.
  • Be willing to work flexible hours to provide support for clients in the UK, Europe, US, and Asia. (On-Call Rota)

Requirements
  • Microsoft Windows 7, 8, 8.1, 10
  • Microsoft Server 2008, 2012, 2012R2
  • Microsoft Office 365 Exchange & One Drive
  • Microsoft Active Directory, Group Policy, DHCP and DNS
  • Good understanding of Network Technology VLAN and IP routing protocols.
  • An understanding of Wireless network technologies
  • Understanding of SIP/IP Telephone Systems
  • Understanding of Enterprise anti-virus suites in particular Bitdefender

Who would this suit?

An experienced 1st Line Support Technician, looking to progress into a 2nd Line Support role in an exciting company, who offer great development and progression opportunities, along with a friendly and welcoming work environment.

Salary

Up to £28,000 depending on experience

Location

West London

Commutable from

Uxbridge, Middlesex, Wembley

Alternate Titles

IT Support Technician | 1st Line Support | 2nd Line Support | IT Engineer | IT Technician

Ben Cole of CV Screen is managing recruitment for this position.

CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. www.cvscreen.co.uk
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