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Customer Technology Services Specialist

Hays Specialist Recruitment Limited
Closing date
24 Jun 2022

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Technology & New Media
Contract Type
Full Time
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Customer Technology Services Specialist - Essex - Hybrid - Up to £45k Your new companyIn this exciting new opportunity, you will be working for a global and innovative e-commerce business. Your new roleIn this new position, you will be a part of a cohesive team, working closely with the company's customers and strategic partners, and will provide and support customer and strategic partner solutions across the company's estate. You will be applying specialist knowledge in performing and reviewing specific processes and procedures across and within departments. You will design, document and implement integration solutions in the business, and will liaise with Sales, Customers and carrier management teams to understand new integrations. You will also support assigned Incidents and Change Requests, making sure that tickets are resolved within the agreed SLA's. What you'll need to succeedTo succeed in this role, you will have:
  • A solid understanding of API's
  • Good knowledge of file transfers and protocols (FTP/SFTP, HTTP POST)
  • Experience with Active Directory
  • Knowledge of Networking, troubleshooting and technical support
  • Excellent communication skills

What you'll get in returnThis is a great chance to work within a large and established company, that offer growth and progression opportunities. As well as a competitive salary between £35,000 - £40,000 per annum, as well as a generous benefits package.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at
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