Customer (Helpdesk) Advisor
- Employer
- Juice Recruitment Ltd
- Location
- UK
- Salary
- Competitive
- Closing date
- 24 Jun 2022
View more
- Sector
- Technology & New Media
- Contract Type
- Permanent
- Hours
- Full Time
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Juice is excited to be working with a successful start up technology business who are looking for an experienced Customer Support Advisor.
This is a temporary assignment with the potential to become permanent.
Key Responsibilities:
Support and guide the customers
Provide exceptional customer service through technical support to customers via ticketing system
Be confident answering customer queries via phone, email and in-app customer relations tools
About You:
You will be a seasoned customer support advisor.
Be familiar with various iOS and Android devices to be able to advise customers with different devices quickly and efficiently.
You will be a friendly and approachable individual who ideally has knowledge of apps
Benefits:
Remote working options to be offered once training is completed (2 days in office and 3 working from home)
Central Bristol office location
Your choice of equipment
Plus much more....
This is a temporary assignment with the potential to become permanent.
Key Responsibilities:
Support and guide the customers
Provide exceptional customer service through technical support to customers via ticketing system
Be confident answering customer queries via phone, email and in-app customer relations tools
About You:
You will be a seasoned customer support advisor.
Be familiar with various iOS and Android devices to be able to advise customers with different devices quickly and efficiently.
You will be a friendly and approachable individual who ideally has knowledge of apps
Benefits:
Remote working options to be offered once training is completed (2 days in office and 3 working from home)
Central Bristol office location
Your choice of equipment
Plus much more....
You need to sign in or create an account to save a job.
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