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Customer (Helpdesk) Advisor

Employer
Juice Recruitment Ltd
Location
UK
Salary
Competitive
Closing date
24 Jun 2022

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Sector
Technology & New Media
Contract Type
Permanent
Hours
Full Time
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Juice is excited to be working with a successful start up technology business who are looking for an experienced Customer Support Advisor.

This is a temporary assignment with the potential to become permanent.

Key Responsibilities:

Support and guide the customers

Provide exceptional customer service through technical support to customers via ticketing system

Be confident answering customer queries via phone, email and in-app customer relations tools

About You:

You will be a seasoned customer support advisor.

Be familiar with various iOS and Android devices to be able to advise customers with different devices quickly and efficiently.

You will be a friendly and approachable individual who ideally has knowledge of apps

Benefits:

Remote working options to be offered once training is completed (2 days in office and 3 working from home)

Central Bristol office location

Your choice of equipment

Plus much more....
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