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Modern Workplace Consultant

Wavex Technology Ltd
Closing date
24 Jun 2022

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Technology & New Media
Contract Type
Full Time
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About Wavex

Wavex Technology is an established (founded 1998) and independent IT Managed Service Provider, offering secure, fully managed IT services. We are a Microsoft Gold Cloud Partner and Direct Microsoft Cloud Services Provider with ISO27001 accreditation and prestigious clients in our portfolio.

We design, deliver and manage solutions to meet our clients strategic and IT goals across cloud infrastructure, and end-user services with specific focus on Azure and Microsoft 365.

We are now expanding our professional services team and hiring a Modern Workplace consultant to help us shape our technical solution offering. This position will suit a driven and experienced professional, who is innovative and forward thinking, highly motived and experienced across modern workplace and cloud infrastructure services.

About the role

Reporting to the Lead Technical Architect the Modern Workplace consultant is responsible for scoping and designing modern workplace solutions.

This role is client facing and will suit an individual who enjoys speaking to customers to design solutions which help modernise existing and new customers IT infrastructure. ?The role will empower the individual to ensure that Wavex stay up to date and deliver the latest features of the M365 ecosystem.

  • Work collaboratively with the Sales team to design high level infrastructure solutions
    • Engage with senior executives from our clients to define business challenges and establish technical roadmaps and solutions, developing peer-to-peer rapport and relationships
    • Develop the technical aspects of the sales presentation of high-level design solutions (including pricing within the Wavex pricing framework)
    • Facilitate workshops to establish client business requirements
    • Write technical Statements of Work (SoWs - creating and maintaining templates as necessary), proposals and RFP responses
  • Provide technical guidance for project implementations
    • Work with the Project Management team to define the key technical deliverables for solutions that have been designed
    • Drive and oversee the low-level design phase to ensure the solutions can be implemented by the project delivery engineering team
    • Work with Project Managers and Project Delivery Engineers to ensure that the scoped projects are being delivered in line with specific standards and deadlines
    • Be an escalation point for technical issues relating to the target solution design that might occur during the project
  • Work with the Lead technical architect to onboard new technologies into the business
  • Work with the Procurement team to advise on technical equipment requirements and pricing strategies
  • Be an ambassador of Wavex. Promote and maintain the Company's reputation at the highest level

Professional Experience

Must have (technical)
  • Track record (hands-on) of delivering and designing cloud infrastructure projects, Microsoft 365, particularly around the security aspects
  • Strong technical experience Microsoft EUC product ranges. Ideally working knowledge of Intune/Endpoint Manager (MDM, Windows autopilot)
  • Hands-on experience of Windows Server, Active Directory and modern desktop management
  • Experience in Microsoft collaboration and enhanced communication

Must have (commercial)
  • Pre-sales experience
    • Writing SoWs/estimating professional services
    • Delivering compelling presentations at executive level (being able to translate technology into business terms)
  • Experience of solution costing, including technology products and licensing approaches
  • Working knowledge of the various M365 License tiers and associated features

Nice to have
  • M365 Accredited
  • Azure Accredited
  • M365 Defender Experience
  • Experience of Microsoft Azure IaaS and AVD
  • Good knowledge of networking (routers, switches and firewalls)

About the person
  • Professional appearance and demeanour
  • Articulate and able to respond to challenging questions
  • Positive attitude and ability to bounce back
  • Natural problem solver. Ability to think on their feet
  • Team-player
  • Excellent time management and planning skills

Few highlights on benefits of working with Wavex
  • Working in a team of skilled technical engineers
  • Industry renowned training/certifications and development opportunity
  • Study leave
  • Flexi time (flexible start and finish)
  • Hybrid working (home/office split)
  • Wide range Company benefits, from private medical to online GP service, Employee Assistance
  • Programme, 50% corporate gym discounts, technology purchase discounts, etc
  • Pension scheme
  • Holidays
    • Generous Holiday entitlement
    • Earn more days with years of service
    • Day off on your birthday
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