CRM Executive

A global fashion retail group has a fantastic new opportunity for a CRM Executive.

Bolstering a portfolio of highly recognizable, premium fashion brands, they have ambitious plans to expand their product lines in 2022 and will soon become a titan of online retail.

The multinational retail clothing group has a marketing and communications team of 20 across CRM, SEO, Paid Media, Data & Analytics, PR & Marketing and the successful CRM Executive will join a CRM team of 5.

The CRM Executive must have experience using Salesforce. Experience marketing "customer loyalty schemes" or experience with Exponea is a bonus.

The CRM Executive can enjoy excellent benefits including a 70% employee discount, subsidised gym access, and a hybrid-working split between visits to their Central London offices 2 days a week.

The CRM Executive will:

• Support the CRM Manager to execute the brands 3 year strategy
• Manage, report and analyse campaigns measured against specific KPIs using the relevant tools (including Salesforce)
• Collaborate with stakeholders at all levels, from the CRM Manager to the wider marketing and communications team

Required skills and experience of the CRM Executive:

• Ideally, 1+ years experience in CRM
• Preferably, a background in retail, hospitality, or the travel industry either in-house or via an agency
• A track record of working successfully with multiple stakeholders

The CRM Executive will be offered a very competitive salary paying up to £32,000 depending on experience.