Junior Support and Testing Technician

Junior Support and Testing Technician - Windows / Microsoft Office

An industry leading brand has a fantastic new opportunity for a Junior Support and Testing Technician

• A unique opportunity for you to join a growing team that champions career progression and training and development
• Remote role with the possibility of moving fully in office, based in Redditch
• Customer service experience is essential
• Salary up to £20,000
• Familiarity with Windows PC and Microsoft Office required
• To apply, please call 01244 739 999, or email

ABOUT US

Since the early 2000's, our client has specialised in the Jewellery industry, placing huge importance on resourcing ethics, and making quality products affordable! With a rich history of growth and exciting new future plans for expansion, they are now looking for a Junior Support and Testing Technician. If you have experience of customer service, and ICT based subjects at A-level / BTECT level, this role is perfect for you! The team have a fantastic track record of career progression, and champion their employees to be successful and progress within the team.

WHAT YOU WILL BE DOING

As a Junior Support and Testing Technician, you will receive all the training you need to be successful. Day to day responsibilities include handling tickets that come into the support team, by passing them on to the relevant team members, logging software issues and simply fixing them yourself! If you have T-SQL experience- even better! No day will be the same as your handle each query as it comes, helping our clients highly successful e-commerce site to run smoothly. This role is currently remote, however may move fully in office in the future, to join their teams based in Redditch.

WE NEED YOU TO HAVE

• Familiarity with Windows PC and Microsoft Office
• Customer Service Experience
• A desire to start a career in support
• Organised with great verbal and written communication skills

IT'S NICE TO HAVE

• Experience with SQL

TO BE CONSIDERED

Please either apply by clicking online or emailing me directly to . For further information, please call me on 01244 739 999. I can make myself available outside of normal working hours to suit from 7am until 10pm. If unavailable, please leave a message and either myself or one of my colleagues will respond. By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. Also, feel free to follow me on Twitter @KlickstarterHan or connect with me on LinkedIn, just search Hannah Butterworth on Google! I look forward to hearing from you.