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IT Support Technician

Castle Employment
Closing date
28 Jun 2022

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Technology & New Media
Contract Type
Full Time
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A fantastic opportunity to work as an IT Support Technician has become available to join a well established, successful construction company at their head office based in Pontyclun. With clear progression opportunities and a salary of up to £33,000 alongside other benefits. A full driving license is essential for this role, as there may be requirement for travel between sites.

As IT Support Technician, you will provide 1st and 2nd line support, progressing to 3rd line support for approximately 140 users within the business. Your new role will include responding to service desk tickets to investigate and close cases, along with the following responsibilities:

Daily administration of Active Directory, DNS, Group Policy and DHCP
Setting up and installing various hardware and carrying out regular maintenance of the systems in place
Ensuring the implementation of policies and procedures, and assisting with their development
Providing support with IT projects such as upgrades
Monitoring of local/cloud backups To be successful in this IT Support Technician role, you will have recent experience of 1st and 2nd line support, and be excited to take on 3rd line support opportunities. You will ideally also be/have:

Knowledge of: Active Directory, TCP/IP, DNS and DHCP, VMware, Microsoft Office, Office 365
Experience of hardware support for desktops, servers and laptops
Experience of operating system patching and updates, system backups and security solutions We are keen to hear from you if you have experience as an IT Support, IT Administrator, IT Helpdesk, IT 1st or 2nd Line Support, IT Support Engineer or ICT Officer.

If you are interested in this IT Support Technician role, please click apply now or get in touch today for a confidential conversation.

Castle Employment is an award-winning recruitment company based in Scarborough, Leeds and York. With over 50 years of experience, we deliver a market leading service building long-term relationships with our candidates. We offer an honest, straightforward approach, tailored to deliver exactly what our candidates need.

Castle Employment provides temporary, permanent and contract employment opportunities throughout Yorkshire and the UK. Our highly experienced team of consultants are all specialists within their field of recruitment and have a thorough understanding and knowledge of their roles ensuring that they can deliver a perfect match for your career aspirations.

At Castle Employment Group, we recognise and appreciate the value of high-quality candidates - so only right that we reward the people who introduce them to us.

Simply refer a friend to us, and if we find them a temporary or permanent position we will reward you with a shopping voucher to spend on yourself
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