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Account Executive

Closing date
24 Jun 2022

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Contract Type
Full Time
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This is an excellent opportunity to join our Real Estate team as an Account Executive (Hybrid work style) based in our London office.We now operate a Hybrid work style which enables you to work from the most appropriate location depending on what you have to do that day. We really enjoy our time in the office meeting clients and catching up with colleagues, but we also appreciate the days we choose to stay at home and work in a comfortable, quiet environment without that commute. The Role You will be responsible for delivery of outstanding client service and support for new and existing business within the Real Estate Practice.
  • Day to day client service, answering queries received directly from clients, brokers and other third parties, communicating by voice as well as email including:
    • cover advice on scenarios applied across entire insurance portfolio
    • contract reviews
    • additions/deletions of cover
    • acquisitions/disposals
  • Technical analysis, renewal strategy, coverage review and alternative programme design
  • Data review, validation and manipulation
  • Application of technical and client knowledge to full suite of documentation required to renew / place business within London Market (including Market Presentations, MRC, Endorsements etc.) post drafting
  • Interpretation and review of quotations, to ensure fit for purpose and meet client demands/needs
  • Negotiation of renewal terms/quotations and mid-term cover alterations
  • Completion of Renewal Reports - applying both technical and bespoke client knowledge to finalise post drafting.
  • Completion of summaries of insurance for all interested parties (client / managing agents / tenants / network) - applying both technical and client knowledge post drafting
  • Attendance at key client and market meetings
  • Working with clients, Insurers and overseas network to address and resolve technical and portfolio issues outside of renewal
  • Liaison with other divisions/offices of WTW to provide portfolio management for renewal and mid-term requirements
The Requirements
  • Preferably educated to A level or relevant industry experience
  • Preferably with professional qualification of ACll or working towards
  • Comprehensive knowledge of insurance and underwriting in order to deal effectively with client needs
  • Working knowledge of the Real Estate market
  • Strong interpersonal and communication skills with the ability to build relationships with new clients and insurers and maintain strong relationships with existing ones
  • Excellent client focus with proven experience of delivery of high levels of direct client service
  • Ability to analyse situations and provide recommendations to identify optimum solutions for clients
  • Experience of working with and adhering to processes and systems that support client service delivery
  • Intermediate level of IT systems (Microsoft office)
  • Intermediate knowledge of data analysis
  • Good presentation skills
Equal Opportunity Employer
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