Service Engineer

Service Engineer

£Market Rate

Witney/Field Based

The Burford Recruitment Company are working with an internationally established manufacturing group who are looking to recruit a Service Engineer. Reporting directly to the Service Manager, you will perform service, maintenance and repair work on customer sites. This role will be 50% field based and 50% working from the company's UK service office and workshop Nr Witney, so a full driving licence is needed.

As a Service Engineer, you will:

• Service, install and maintain hire equipment and customer products
• Schedule outage work to complete essential hydraulic and lubrication system annual servicing
• Carry out health check analysis and prepare comprehensive reports for the customer on their hydraulic and lubrication systems
• Use fault finding skills to determine why products and systems are not working correctly, and compile reports and quotations explaining how this can be fixed
• Manage installation/maintenance projects on site
• Work with colleagues to organise and plan outages to ensure all parts and equipment required are in place
• Liaise with engineering, field sales personnel and product managers to ensure customer's requirements are satisfied
• Provide support for the company's service partners and distributors
• Prepare quotations for spares, repairs and site work, ensuring the customer's requirements are satisfied
• Develop good working relationships with key accounts in your area, ensuring equipment is working as it should be

The ideal candidate will possess the following attributes:

• BTEC or equivalent in Mechanical/Electrical Engineering or a Modern Apprenticeship
• Experience of visiting customers on a technical level
• Experience of hydraulics/hydraulic related field and products (desirable)
• Experience of working on engineered systems
• Fault finding in electromechanical systems
• Ability to problem solve and work under own initiative
• Mechanical aptitude
• Highly motivated self starter with the ability to adapt to fluctuating work demands and multiple priorities
• Strong understanding of customer service, able to identify new sales opportunities
• Understanding of hydraulic circuit diagrams and of fluid contamination and relevant standards

On offer to the successful Service Engineer is a benefits package which includes:

• 25 days holiday + Bank Holidays
• Generous company pension scheme (8.5%)
• Employee benefits scheme saving money on shopping, holidays etc.
• Life assurance x3 salary