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Service Engineer

The Burford Recruitment Company Ltd
Closing date
24 Jun 2022

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Contract Type
Full Time
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Service Engineer

£Market Rate

Witney/Field Based

The Burford Recruitment Company are working with an internationally established manufacturing group who are looking to recruit a Service Engineer. Reporting directly to the Service Manager, you will perform service, maintenance and repair work on customer sites. This role will be 50% field based and 50% working from the company's UK service office and workshop Nr Witney, so a full driving licence is needed.

As a Service Engineer, you will:
  • Service, install and maintain hire equipment and customer products
  • Schedule outage work to complete essential hydraulic and lubrication system annual servicing
  • Carry out health check analysis and prepare comprehensive reports for the customer on their hydraulic and lubrication systems
  • Use fault finding skills to determine why products and systems are not working correctly, and compile reports and quotations explaining how this can be fixed
  • Manage installation/maintenance projects on site
  • Work with colleagues to organise and plan outages to ensure all parts and equipment required are in place
  • Liaise with engineering, field sales personnel and product managers to ensure customer's requirements are satisfied
  • Provide support for the company's service partners and distributors
  • Prepare quotations for spares, repairs and site work, ensuring the customer's requirements are satisfied
  • Develop good working relationships with key accounts in your area, ensuring equipment is working as it should be

The ideal candidate will possess the following attributes:
  • BTEC or equivalent in Mechanical/Electrical Engineering or a Modern Apprenticeship
  • Experience of visiting customers on a technical level
  • Experience of hydraulics/hydraulic related field and products (desirable)
  • Experience of working on engineered systems
  • Fault finding in electromechanical systems
  • Ability to problem solve and work under own initiative
  • Mechanical aptitude
  • Highly motivated self starter with the ability to adapt to fluctuating work demands and multiple priorities
  • Strong understanding of customer service, able to identify new sales opportunities
  • Understanding of hydraulic circuit diagrams and of fluid contamination and relevant standards

On offer to the successful Service Engineer is a benefits package which includes:
  • 25 days holiday + Bank Holidays
  • Generous company pension scheme (8.5%)
  • Employee benefits scheme saving money on shopping, holidays etc.
  • Life assurance x3 salary
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