This job has expired

2nd Line IT Support Engineer

Netwirking Ltd
Closing date
28 Jun 2022

View more

Technology & New Media
Contract Type
Full Time
You need to sign in or create an account to save a job.
Monday-Friday 8:30am-5pm
Office based
Netwirking Ltd are working with a client based in Gosforth who are looking to hire a 2nd Line IT Support Engineer. Due to growth plans, this is a really exciting time to join the business as they look to expand every department and offer training and development to all staff.
Key Responsibilities Include:
* Provide professional IT support and troubleshooting to customers via telephone and remote support.
* Diagnose and resolve critical software issues
* Take ownership of cases through to resolution
* Assist other members of the support team
* Identify reoccurring technical faults and recommendations to the operations manager
Knowledge, Skills, and Experience Required
* 3 years experience working in a IT Support role
* Fault finding and troubleshooting skills are essential
* SQL knowledge is highly desirable
* Good understanding of general Desktop, Microsoft Office, Microsoft 365, and server knowledge
* Good communication skills
* Good documentation skills
* Customer Focused
* Able to work well as part of a team and individually
You need to sign in or create an account to save a job.

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert