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1204978 - Equity Finance/D1/Client Service

Employer
Nomura
Location
UK
Salary
Competitive
Closing date
26 Jun 2022

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Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
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Job Title:Equity Finance/D1/Client Service Job Code:1204978
Skill Category:Global Markets
Location:Americas Client Job Ref: Job Type:Permanent
Post Start Date:11 Oct 2021
Post End Date: Job Summary:
Department overview:

Nomura's Global Markets Division handles client transactions for financial institutions, corporates, governments and investment funds around the world. We act as market makers, trading in fixed income and equity securities, including currencies, interest rates and credit in cash, derivatives and structured products. We have taken market-leading positions across the globe by leveraging the strength of our talent, client relationships and technology. Nomura Prime Finance, a unit of Global Markets, delivers a global cross-asset and multi-product platform, offering clients innovative single stock, custom basket and index execution strategies coupled with market leading cash and synthetic prime brokerage solutions. Prime Finance is comprised of Equity Finance, Prime Brokerage and Delta 1 with a professionals residing in four geographical locations; Tokyo, Hong Kong, London and New York. Nomura is consistently highly ranked as a Synthetic Prime Brokerage provider to Hedge Funds (Global ISF Survey) and is also highly rated in terms of client services (Global Custodian Survey). Nomura's strong capital position and highly liquid balance sheet enables Prime Services to provide optimized lending and financing solutions that are aligned with each client's unique goals for financing and asset protection.

Responsibilities
  • Manage daily relationships with Prime Finance clients to ensure a positive client service experience
  • Responsible for the client experience front to back from ownership of the onboarding through to the account funding/ go-live and beyond.
  • Own client communications and partner with other desks internally as applicable Understand and discuss with clients key drivers of the business across all strategies
  • Conduct regular client calls and meetings to increase Nomura's visibility and share of wallet across the full suite of products
  • Cross sell our Non-Prime capabilities and help clients navigate the business
  • Deliver process improvement / product enhancement to strengthen relationships
  • Provide regulatory updates to clients when applicable
  • Cover cross regional responsibilities to align client coverage across Japan, AEJ and London
  • Monitor client revenue and resource usage to analyse return matrix
  • Provide subject matter expertise to clients as well as to internal support teams
  • Ensure compliance with process control standards and risk management procedures
  • Escalation point for transactional queries

Qualifications
  • Ideally 2+ years of relevant experience plus basic business, finance and/or accounting knowledge
  • Strong interpersonal and presentation skills to face clients as well as internal counterparties
  • Self-Starter, proactive with ability to multitask & prioritize to quickly meet deadlines
  • Collaborative, able to work as part of a team & communicate effectively in a dynamic environment with other relevant teams across different regions
  • Good general knowledge of markets and operations
  • Can think on their feet, be proactive and spot opportunities to improve client experience and profitability
  • Robust sense of risk management and controls requirements.

Nomura is an Equal Opportunity Employer
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