Pensions Administrator

Employer
OPRA GROUP
Location
UK
Salary
Competitive
Closing date
20 Jul 2022
Job Description:

To provide good customer service by accurately processing and authorising a variety of customer transactions, including complex and non-standard transactions. This will be processed within agreed service levels and approved financial authority levels where appropriate.

Role Duties:

* To exercise due care and diligence, ensuring the areas the role is responsible for are organised and controlled

* To uphold responsibilities for risk and business continuity practices as appropriate to the position the role holds within the organisation

* Deals with customer data ethically and in accordance with FCA requirements

* Implements and maintains personal development plan, and is proactive in own self-development

* Provides informal guidance and/or training for colleagues as required

* Implements and maintains personal development plan, and is proactive in own self-development

Essential Skills:

* Coaching, training and feedback skills

* ICS

* CF1/FA1/FA2

Skills/Experience:

* Good communication and mathematical reasoning skills (5 GCSEs or equivalent)

* Good understanding of all relevant legislation e.g. Data Protection Act, Money Laundering requirements

* Good understanding of relevant products and systems, including PC skills

* In depth understanding of relevant processes

* Understanding and application of agreed authority limits

* Good customer focus and complaint handling skills

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