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Lead Network Engineer

Global Payments
Closing date
24 Jun 2022

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Technology & New Media
Contract Type
Full Time
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Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Job Title: Lead Network Engineer

Salary: 60,000-65,000

Location: Knaresborough, UK (Hybrid Working Available)

Summary of the role

We are looking for a Lead Network Engineer with a focus on Cisco, F5 and Checkpoint technologies. As part of our infrastructure project team, you will build and support infrastructure solutions to meet the requirements of our business owners and customers. This agile and cross-functional team delivers products and services across on-premise, hybrid cloud and cloud architecture; and is dedicated to continuous service improvement and technical innovation.

What part will you play?
  • Install, configure, evaluate and make recommendations regarding infrastructure equipment as a subject matter expert
  • Load software, customise and configure systems and software to optimize resource requirements and audit the system to minimize vulnerability to penetration and abuse.
  • Install new or rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with TSYS build standards.
  • Automate the provisioning of servers, services and end-user devices giving users access to data repositories or authorization to systems, network applications and databases.
  • Engineer automation and orchestration technologies to arrange, coordinate, and manage complex computer systems. Initiate team or department -wide implementation.
  • Innovate using approaches that leverage our resources and provide economies of scale at a local and enterprise level.
  • Review work orders and designs to provide critical feedback to the requestor and other business areas to accept, adapt or decline solution development effort.
  • Troubleshoot networking services and application protocols; direct other business and technical teams during problem solving.
  • Maintain awareness of TSYS quality standards, assuring solutions are compatible with disaster recovery, patching, compliance, monitoring requirements for ongoing support and maintenance activities. Review team deliverables and uphold the standards across the team.
  • Deploy changes in accordance with change control process; assist with the creation and updating of change control process guidelines. Support team members with change control process and escalations.
  • Create and update platform documentation.
  • Mentor less experienced team members and provide small group training and knowledge transfer.
  • Continuously evaluate all systems and processes for service improvements.
  • Ensure skills are updated by attending the appropriate courses, utilization of reference materials, Internet resources, and vendor sponsored seminars. Coach and train team members using your own training experience.
  • Interact closely with all levels of team members across business units within the company.
  • Collaborate with Business Owners, Product Owners and Project Managers to prioritise and align work effort with business value.

What are we are looking for in this role?

Significant experience with the following network technologies would be highly desirable:
  • Deep understanding of TCP/IP
  • Strong knowledge of dynamic routing protocols such as BGP and OSPF
  • Strong knowledge of all major switching technologies including HSRP, STP, VLANs, trunking etc.
  • Strong knowledge of other protocols such as GRE, GET, IP-SEC, Multicast and QoS.
  • Understanding of recent technologies such as OTV and VX-LAN
  • Cisco IOS and NX-OS operating systems
  • Cisco ISR and ASR series routers
  • Cisco Catalyst and Nexus switches
  • F5 LTM
  • Checkpoint Firewalls
  • Packet sniffing and analysis with tools such as Wireshark

Experience with any of the technologies below would be beneficial:
  • Cisco ACI
  • Virtual switching such as Nexus 1000V
  • F5 GTM/DNS, APM and WAF
  • Cisco SD-WAN

Experience or knowledge in the following areas would also be valued:
  • Exposure to AWS including self-learning.
  • Appreciation of DevOps and Agile working methodologies

What Are Our Desired Skills and Capabilities?
  • Skills / Knowledge - Having wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways.
  • Job Complexity - Works on complex projects where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Networks with key contacts outside own area of expertise.
  • Supervision - Determines methods and procedures on new assignments and may coordinate activities of other personnel. Capable of independent delivery at all levels, may also be a point of technical escalation and direction for junior team members.

  • Work for a global market leading card processing company
  • A company with a friendly, professional and growth centric culture
  • 26 days holiday, rising in association with service up to 30 days
  • Option to buy 3 days annual leave per year
  • Health insurance scheme - through Vitality Health
  • Disability cover
  • Pension scheme that pays 7% automatically (outside of salary sacrifice)
  • Employee friendly working policies
  • Gym and canteen on site - within our newly refurbished modern office
  • Social events, and opportunities to join internal team member committees/groups

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
  • Location: Knaresborough, Great Britain
  • Type: Full time
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