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Insight Manager

National Trust
Closing date
24 Jun 2022

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Contract Type
Full Time
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We are seeking an experienced Insight Manager, working within the Strategy Management Unit, to lead the team providing expert insight, external context analysis, and continuous tracking of audience data - all to aid organisational decision making. This is an exciting opportunity to build and motivate a small but growing team, supporting the most senior decision-makers within the National Trust, and using insight to help shape the development of our strategy.

This vacancy is advertised as full time (37.5 hours per week), but we would also welcome applications from candidates seeking a role at 0.8 FTE (30 hours / 4 days a week)
What it's like to work here
The Strategy Management Unit provides organisational expertise spanning:
  • Strategy, Planning and Insight
  • Organisational Performance
  • Research
  • Data
  • Project and programme management
  • Executive support

All of the Unit's work is geared towards servicing the organisation and the Executive Team to make informed choices, which are evidence-based and supported by a sound understanding of our external context. The Strategy Management Unit is an exciting place to work, providing a unique view across the breadth of the Trust's work and directly helping to shape it.

Your contractual location will be our head office in Swindon, however there will be an opportunity to explore and agree hybrid working arrangements which strike the right balance for you and the Trust. The role will involve travel to our head office to meet with stakeholders and to carry out work.
What you'll be doing
You will be managing the Insight team, aiming to continually improve how we gather, review and present external context analysis, track audience data and analyse trends, and distribute insight effectively across the organisation. You will have excellent analytical skills and be expert at communicating complexity simply, concisely and effectively, inspiring and motivating your team to deliver work to the highest standard. As well as line management responsibility, you will manage a market research budget, always seeking creative ways to deploy this for maximum impact.
Who we're looking for
You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what is possible in this role. For this position were looking for someone who has:

•Strong leadership skills and the ability to manage and motivate teams towards clear delivery outcomes

•Excellent people and influencing skills, enabling strong relationships internally and externally to be built and maintained

•Excellent analytical skills and the ability to connect multiple sources to develop insights that support strategic decision making

•Deep expertise in market research methods and approaches

•Creative and logical thinker with a problem-solving mindset

•Experience of funding and budgeting, particularly research projects and programmes
The package
The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.

Wherever you're from, and whatever your background, we want to hear from you - and it doesn't matter if you're jam first, cream first, or even if you don't like scones at all. Everyone is welcome.

Benefits for working at the National Trust include:
  • Flexible working whenever possible
  • Free parking at most locations
  • Free entry to our properties for you, a guest and your children (under 18)
  • Substantial pension scheme of up to 10% basic salary

Click here to find out more about the benefits we offer to support you.
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