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Lead Caseworker (Mental Health Outreach) - Crewe

Closing date
24 Jun 2022

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Contract Type
Full Time
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Lead Caseworker (Mental Health Outreach)
Location: South Cheshire (Crewe and surrounds)
Contract type: 12 months fixed term
Hours per week: 35 hours
Salary: £26,652 per annum pro rata (plus a £300 flexi working allowance)

Place of Work: South Cheshire (Crewe), including Leighton Hospital. (Predominantly working in the community across South Cheshire.)

We've got an opportunity...
An exciting opportunity has arisen for an experienced caseworker to join the British Red Cross (BRC) in Cheshire, working on an innovative NHSE programme that supports people who access health care more than expected (commonly referred to as High Intensity Use (HIU) of urgent and emergency care and/or Mental Health services). BRC will deliver this project in Partnership with Cheshire Wirral Partnership (CWP) NHS Foundation Trust.

Based in the community in South Cheshire, you will work intensively with a rolling caseload, helping to identify and address unmet social needs that may be exacerbating mental health. The people we support may have complex presentations, including serious mental illness (SMI), substance misuse, learning disabilities, adverse traumatic experiences, and they are often suspicious of formality and offers of support. So, we are looking for someone whose ability to connect is exceptionally strong. You must be authentic, engaging, and compassionate.

We are looking for team members who have experience of working alongside mental health and/or drug and alcohol services and who can demonstrate their ability in supporting people to achieve good outcomes. You will be a go-getter, who can juggle multiple tasks, handle crisis calmly, and be able to build strong relationships with local stakeholders.

A large part of our role is to lower the stigma that is associated with this group of people and to change mindsets and behaviours that can adversely affect access and recovery. By building strong relationships with partners, in this case the Liaison Psychiatry Department (LPS) at Leighton Hospital and the Community Mental Health Teams (CMHT), you will advocate to improve access to statutory services, improve integrated working, whilst supporting the person to self-manage and achieve outcomes that improve their overall wellbeing. In the latter stages of your support, you will focus on identifying any wider determinants that may be an underlying factor in declining health.

Most of your time will be spent out in the community; meeting people in their homes, in cafes or walking in a local park, so you will need to be confident of lone working procedures and able to keep meticulous support records whilst out and about. You will also need to be physically able to maintain face to face activity (within public health and BRC guidelines) during the CV-19 pandemic.

A comprehensive training programme will build on the skills you have already have, offering long term career progression within the organisation.

The role is offered for a period of 12 months, as it is a pilot project. It is new for the commissioner but not for BRC. We are the largest provider of HIU services across the UK and we have a 100% sustainability rate for our commissioned services. This project has every opportunity to be sustained past the initial period if outcomes are successful.

Say hello to the team...

Our Health and Local Crisis Response services help to prevent people from reaching crisis point. We are committed to delivering a person-centred service that empowers people to achieve 'what matters to them'. This could include an enhanced quality of life, increased confidence and independence, and an improved sense of choice and control.

About you...
We are seeking a resilient and motivated individual who is able to demonstrate compassion, strong negotiation skills, patience and a real appetite for helping some of the most vulnerable people in our society.

Due to the specific requirements of this role, there is a need to visit various locations, some of which are remote with no access to public transport, therefore you must have access to a vehicle which you are willing and able to use in conjunction with your duties or be eligible for transportation via the Access to Work Scheme.

The closing date for applications is 23.59 on Sunday the 3rd of July 2022 with interviews to follow.

We offer a wide range of staff benefits, these include:

* 36 days holiday (including Bank Holidays)
* Option to buy an extra 5 days annual leave
* Up to 6% contributory pension
* Flexible working policy

A little bit more about us...

The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us.

Our organisation was born out of a desire to bring help without discrimination.
Impartiality and neutrality have been central values for the Red Cross since we started.

The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).

Follow us on Twitter @RedCrossJobsUK and on Linked in - British Red Cross, to hear about our latest job vacancies.

Connecting human kindness with human crisis
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