2nd line support - D365 support coordinator
- Employer
- Opus Recruitment Solutions Ltd
- Location
- UK
- Salary
- Competitive
- Closing date
- 24 Jun 2022
View more
- Sector
- Technology & New Media
- Contract Type
- Permanent
- Hours
- Full Time
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2nd line Support and D365 Training coordinator - Remote/Hybrid role I am looking for an experience support co-ordinator to join a fast growing facilities provider with multiple offices across the UK. You will be joining a successful company with over £3 billion turnover and who is operating on a global level working alongside market leading businesses.Responsibilities:
- 2nd line support for the UK D365 system
- Supporting the D365 functional experts on testing programmes
- Assisting with the creation and delivery of training to the UK finance and operations teams
- Coordinating and reporting on ticket volumes and associated themes of issues being identified
- Management of the ERP ticketing system and ensuring prompt and effective resolution to issues raised
- Previous experience in similar roles
- Strong knowledge of D365 and Projects Module.
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