IT Support Engineer

1st Line Support Engineer - Derby/Nottingham / £24K DOERole: 1st Line Support Engineer Location: Derby/Nottingham Salary: £24K DOE I am looking for a personable & confident IT Engineer to join an expanding MSP on a permanent basis. This is a great opportunity to get your foot in the door with an exciting and tight knit company who pride themselves on their comradery. As the 1st Line Support Engineer you will be responsible for directly liaising with a multitude of customers in all industries acting as the 1st point of contract via telephone, email and ticketing system. Benefits:**20 Days Holidays + Bank Holidays**Private Healthcare **Pension Scheme **Work Mobile **Work Laptop Role Responsibilities:**Provide 1st Line Support to customers across the Derby/Nottingham area **Update tickets accurately and ensure tasks are progressed in a quick and efficient manor**You will have strong communication skills and the ambition to provide the best support possible to all customers**Ensure you can maintain strong relationships with customers and build rapport with new customers that are brought onboard Essential Skills:**Windows Server up to 2019 **Windows 10**Office 365, Exchange, SharePoint**Active Directory, Group Policy, Azure**Networking DNS, DHCP. TCP/IP **VMWare, Hyper-V If you are an IT Professional with 2+ years' experience and are looking for the next step in your career and get involved with an exciting company then please APPLY NOW or send your CV directly over

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