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Benefits Manager

Employer
Spinwell Global Limited
Location
UK
Salary
Competitive
Closing date
7 Jul 2022

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Sector
Technology & New Media
Contract Type
Permanent
Hours
Full Time
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Role: Benefits Manager- REF 59195
Contracting Authority: Central Government
Contract Length: Until 19/06/2023
Location: Hybrid (Milton Keynes or East Kilbride or London)
IR35: Inside
Pay Rate to Intermediary: £400 per day
Security Clearance: SC

RESPONSIBILITIES

• Establish, implement and lead on Benefits Management activity for the client Service Function (HSF) and work with colleagues, suppliers and other stakeholders to identify, capture, analyse, quantify, impact assess and track delivery of client business case or other benefits and outcomes.

• Develop, cascade and communicate the clear vision for what the HSF Benefits Strategy is designed to achieve.

• Establish, maintain and publish the project Benefits Realisation Plan including change control and quantitative/qualitative analysis of the progress of benefits delivery and quantum.

• Agree and establish benefit performance paths with control/tolerance limits (i.e. where performance or realisation tracking shows real benefits deviating beyond a set limit, the matter needs to be referred to the next tier of governance) and ensure these are clearly defined and documented.

• Work with colleagues, suppliers and stakeholders to develop benefit processes to identify and categorise new project benefits/disbenefits and the value they contribute or impact they will have.

• Provide analysis of performance across the portfolio for Governance & Reporting.

• Manage and engage with a wide range of stakeholders to develop mechanisms and/or power apps to improve portfolio benefit data integrity and articulation of benefit information to improve portfolio definition/decision making and delivery management.

• Maintain benefits delivery maps and critical paths to monitor change management or implementation progress.

• Collate, analyse, monitor and report benefit data, its integrity and risks (threats and opportunities) though analytical insights/Dashboards and escalate as appropriate.

• Manage and engage with a wide range of stakeholders to develop mechanisms and/or power apps to improve portfolio benefit data integrity and articulation of benefit information to improve portfolio definition/decision making and delivery management.

• Champion the use of best practice benefits management and provide expert advice for HSF colleagues and the wider stakeholder community.

• Establish the mechanism for the tracking and reporting of Benefits through the project delivery and change management lifecycles and into realisation - including where benefits are either still being delivered by the client programme ahead of transition into service and therefore management by the HSF, or where delivered through live service BAU change management/other activity.

SKILLS/EXPERIENCE

• At least two years' experience of Benefits Management in a large IT operations and/or service provision environment, including programme and portfolio benefits performance and reporting.

• Demonstrable experience designing, developing and maintaining a best practice Benefits Management regime, especially within a Technology / Data / Transformation and Change / Continuous Improvement or Project / Programme Delivery environment.

• Excellent and highly skilled report and analysis design capability and demonstrable experience of drafting and presentational experience though the use of Digital technology e.g. Excel and Power Applications.

• Proven ability to summarise a complex set of facts, and advise where there are choices to be made, spot trends, threats or opportunities clearly and succinctly for senior stakeholders.

• Analytical skills and insight. Proven ability to present large volumes of qualitative and quantitative data in a concise and meaningful way in collaboration with HSF colleagues, programmes and other portfolios.

• Experience of using Excel is essential and Power Applications desirable but not essential.

• Evidence of understanding trends, working with data and presenting accurately the direction of benefits management delivery, benefits realisation trends, new or emerging benefits etc.

• Proven ability to approach and solve complex problems in a structured manner.

• A strong grasp of agile and waterfall methodologies, including SAFE agile, and experience refining ways of working through retrospectives and review of product KPIs.

• Background of working within a senior and complex stakeholder environment
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