Salesforce Data Analyst
Vegan / Animal Rights charity
Bristol / home working
to c. £30k base salary.
We are assisting (without charge and on a pro bono basis) the UK's leading vegan campaigning charity, specialising in undercover investigations and high-profile animal campaigns hire for a Salesforce Data Analyst.
Mix of home working and office based (Bristol)
This role is to work in a small group alongside the data manager and web development team to:
Ensure the accuracy and security of information regarding supporters, subscribers, and donors, held in our Salesforce-based CRM system.
Improve and implement processes to import, combine and present data acquired through multiple routes & sources, in various forms & file formats.
Help develop better data integration with our own websites, e-commerce outlet, accounting services, and a variety of fundraising services & payment platforms.
Analyse the effectiveness of our campaigns and fundraising methods, including through data visualisation.
Ensure the timely and accurate production of management information & financial reporting.
Improve data-driven communications inside and outside the organisation.
Cloud-based CRM / Contact Relationship Management systems
Ideally Salesforce environment experience.
A strong understanding of relational database principles & structures, including linked tables and querying methods.
Demonstrable skills and creativity in data processing and manipulation, deduplication, applying criteria through filtered bulk updates, event-driven or routine automated processes.
Ability to summarise and display data in appropriate & effective formats for colleagues, management, and external bodies. Production of reports, presentations, or live dashboards.
Ability to respond quickly to urgent ad-hoc requirements for information, extracted directly from single databases or in combination with other sources.
An understanding of basic financial concepts of income, expenditure, and ledgers; banking procedures, standing orders and direct debits; awareness of accounting procedures & principles.
Desirable Skills & Experience:
The use of APIs and proprietary tools for linking and integrating online data sources.
Database administration & process modelling - use of custom data fields, development of coded triggers or stored procedures to reflect organisational changes and requirements.
Knowledge of business operations specific to the Charitable Sector - including Gift Aid, donations & subscriptions, fundraising methods & regulations, campaigning, appeals and permitted communications.
A good working understanding of GDPR compliance and principles of data privacy & security.
Experience of working with accounting software, including data input and exports.
Experience in the use of the following tools & packages would be advantageous:
Salesforce NPSP & Salesforce Apex
Jitterbit Data Loader or Harmony
Microsoft Access and Excel (for data manipulation & visualisation)
This role may suit candidates, who hold the following job titles: Data Analyst, Salesforce Analyst, Salesforce Administrator, CRM Analyst
Deerfoot IT Resources Ltd is a leading specialist recruitment business for the IT industry. We will always email you a full role specification, name our client and wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified. *Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. (phone number removed)).
Deerfoot is acting as an Employment Agency in relation to this vacancy