Access Control Technical Support Engineer required. Our client is a global manufacturer who specialises in electronic gates and access controls security systems. They are now looking for a Technical Support Engineer due to the growth of the business.
Successful candidates will have an in-depth knowledge in access controls and will also provide technical support, troubleshooting assistance and provide resolutions to customers via email and telephone.
Access Control Technical Support Engineer Position Overview
Provide technical support and troubleshooting assistance via telephone and email to resolve customer and partner issues.
Technical Support providing technical advice to external customers, internal and external staff.
Technical Files maintaining technical and drawing files on products
Maintain and update internal CRM Support ticket database accurately
Provide suggestions for improvement of practices within the Company
Access Control Technical Support Engineer Position Requirements
3+ years experience using access controls in a similar company/ position
Excellent customer service
Working knowledge of Microsoft office
Access Control Technical Support Engineer Position Remuneration
Salary: £30,000- £40,000 ( potential negotiation DOE)
Working hours: 8:45am - 5:15pm
Holiday package: 22 days + 8BH
Cash Plan for health
Death in service
Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy.
Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy