This job has expired

Operations Administrator - Client Admin

Employer
Raymond James
Location
UK
Salary
Competitive
Closing date
26 Jun 2022

View more

Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
You need to sign in or create an account to save a job.
As an Operations Client Administrator you will be responsible for supporting a variety of administration duties including document screening, account opening, deceased account processing, technical queries (both internal and external) and ad hoc project work.

Client On-Boarding:
  • Screening anti money laundering "AML" documentation for all types of accounts: GIA/ISAs/Pensions/OPBs/Trusts etc.
  • Validating documents such as cheques and W-8's
  • Account opening
  • Continuous monitoring of pending accounts
  • Dealing with all Client On-Boarding internal and external queries within our agreed service level


Client Administration:
  • Administration of deceased accounts, including the request of probate valuations
  • Administration of account closures, including the calculation and deduction of closing fees
  • Allocating valid W-8 forms to accounts and chasing expired documentation
  • Periodic review of provider signatory lists
  • All types of static data amendments
  • Client and provider payments
  • Initial ISA subscriptions
  • Internal client journals
  • Setting up regular payment / standing orders / income sweeps
  • Deducting ad hoc charges such as custody, financial adviser, management, valuation fees etc.
  • Deal with all client administration & internal/external queries within our agreed service level
  • Build and maintain a working knowledge of the Raymond James operating environment


General:
  • Ensure that accurate controls and records are maintained
  • Monitor work levels & the group mailbox to ensure all items are processed within agreed service standards
  • Ensure robust departmental procedure manuals are reviewed and maintained
  • Keep abreast of regulatory and industry developments through reading and attendance at relevant seminars
  • Assist with the transition of new offices
  • Ad hoc projects and other duties as assigned


Specialist/Technical Knowledge:
  • Good working knowledge of retail financial services, investment management or stockbroking operations
  • Exposure to manual processing essential
  • Knowledge of GIA/ISA/OPB & SIPP products
  • Experienced in AML and KYC requirements
  • Industry exams an advantage
  • Excellent knowledge of Microsoft packages, especially Word & Excel


Qualities/Attributes:
  • Ensure our Service 1st culture is adhered to and maintained at all times
  • Desire to be involved with all aspects of the business taking a hands-on approach
  • Ability to expand and grow with the business
  • Able to work effectively, both independently and as part of a team
  • Demonstrates a positive attitude reflected in day to day conduct
  • Able to provide pragmatic advice
  • Uses initiative and applies knowledge acquired to problem solving
  • Ability to work under pressure and to deadlines
  • Quality orientated. Pays attention to detail
  • Good interpersonal and communication skills (verbal and written)
  • Sound organisational and time management skills with the ability to multi-task
You need to sign in or create an account to save a job.

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert