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FinTech Customer Success Manager

Closing date
26 Jun 2022

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Technology & New Media
Contract Type
Full Time
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Quotacom have been exclusively retained by a fast growing and highly innovative Big Data FinTech organisation, in order to support their international growth across France and UK. Our client provides instant Big Data aggregation, empowering Tier 1 Financial Services and Banking clients to exploit data at scale.

With our clients solutions, financial institutions are given autonomy to dive deeper into their data, make decisions faster and perform any aggregation on demand whilst harnessing 100% of their vast quantities of data. Any risks can be more efficiently and proactively managed whilst data is leveraged to improve execution.

You would be joining an international team with extensive financial knowledge combined with cutting-edge technology solutions the market has been looking and longs for.

This exciting Customer Support Engineer would sit between the clients IT and the technical teams and would be responsible for requirements gathering, driving data model design best practice and managing all aspects of the client implementations, managing internal resource teams (Developers, Product Owners etc), and ongoing client relationship.

Required Skills & Experience:


  • Technical background with experience using SQL/big data/ distributed databases/scripting
  • Data modelling, troubleshooting and system integration experience
  • Experience in consulting/project management
  • Domain experience around banking/financial services
  • Strong communication skills
  • Client orientated and eager to solve problems
  • Fluent in English with French as a plus

What's in it for you?

  • Rewarding- Sitting at the front of digital revolution you'll be developing your expertise in one of the most advanced FinTech solutions whilst working in a dynamic environment where innovation and creativity are extremely valued, as well as being instrumental in strategic projects for Global financial services institutions.
  • Job security- With huge scaling across the company, our clients are expanding across the UK, France, USA and Singapore.
  • Learning- Join a fast-growing company that enables you to grow both professionally and personally whilst increasing your level of knowledge by Develop expertise in one of the most advanced solution for risk aggregations.

If you feel this could be an interesting match, please apply with an updated CV attached and I will be in contact to discuss the opportunity in more detail.

At Quotacom, we take the security and privacy of your personal data very seriously, any data we hold will be in accordance with data protection legislation. Full details of our privacy notice can be found at
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