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Junior Claims Advisor

Red Recruitment
Closing date
26 Jun 2022

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Contract Type
Full Time
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Do you have outstanding customer service skills? Red is excited to be recruiting for an award-winning legal insurance company that puts people at the heart of everything they do. They are looking for friendly, organised individuals to join their team in Bristol City Centre.

This is a fantastic opportunity to make an impact in both the company and the customer's life. If you're interested in the role of Junior Claims Advisor and would like a new challenge in the Bristol area, we'd like to speak with you!

Benefits of a Junior Claims Advisor:
  • Salary: up to £23,830 per annum DOE
  • Hours: Monday to Friday, working shifts between 8.00am - 6.00pm
  • Location: Central Bristol
  • Contract: Permanent, 35 hours per week
  • Annual bonus scheme
  • 26 - 30 days holiday per year + additional holiday schemes
  • Contributory pension
  • Legal expenses cover, motor breakdown cover and life assurance
  • Various health benefits including company sick pay, health cash plan and health assessments
  • Access to gym subsidy and Cycle2Health
  • Free food and drink onsite
  • And many more!

Responsibilities of a Junior Claims Advisor:
  • Provide a high level of customer service, maintaining a good relationship throughout the processes
  • Assessing and processing all claims in line with company procedures and authority limits
  • Drafting appropriate correspondence to clients and customers requesting additional information as required
  • Resolving claims through negotiation of settlement, rebuttal of claim or declining of cover
  • Instructing experts and external counsel where appropriate
  • Taking part in ad-hoc projects and assisting with functions L&D plans
  • Assisting with or conducting audits of external law firms to ensure their adherence to company service standards

Skills of a Junior Claims Advisor:
  • Must have a good level of education and 6+ months of relevant experience
  • Graduate or equivalent experience, and previous office based work is desirable but is not essential
  • Strong written and verbal communication skills, and comfortable talking on the phone
  • Ability to be resilient and remain calm under pressure
  • Excellent attention to detail and comfortable in quickly assimilating and assessing information
  • Ability to work well both individually, and as a strong team-player
  • Multitasking and strong organisational skills

If you believe you have the right requirements and would like to work as a Junior Claims Advisor in Bristol, please apply now!

Red Recruitment (Agency)
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