3rd Line Application and Cloud Engineer

3rd Line Application and Cloud Engineer x2Location: Peterborough/Remote (Hybrid)Rate: £400 - £450IR35 Status: Inside I currently supporting a customer in recruiting for a 3rd Line Application and Cloud Engineer with proven experience of AWS/Azure, this role is to support a large portfolio of end customers on behalf of a global Professional Services business.3rd Line Application and Cloud engineer responsibilities:

• Be responsible for logged incidents on the incident management system and provide quality technical solutions.
• Provide Technical expertise and mentor 2nd Line Engineer
• Assist Team member and Analyst when necessary
• Provide remote services outside of core hours
• Inform and escalate issues with Management such as Team Leaders/Service Desk/Service deliver managers.
• Ensure changes are recommended and deployed via the change management process.
• Act as a role model regarding technical competence, learning and teamwork
• Maintain development knowledge and experience

3rd Line Application and Cloud Engineer Skills/Experience required:

• 3-5 years' experience working in a similar SLA driven role
• Customer Service skills
• Proven experience delivering complex changes

Technical Skills:

• Windows Server 2012R2/2016/2019 inc hyper-V in depth
• Active Directory (Core AD Services, DNS, DHCP, GPO, AD Replication, PKI)
• Exchange 2013/2016/2019 - Strong Knowledge
• Microsoft SQL Service Administration
• Lync/skype for business
• Microsoft 365 Administration
• Microsoft 365/Azure AD Identity Management
• Cloud based technologies IaaS, PaaS, Microsoft Azure or AWS

Desirable Skills:

• SCCM
• SCVMM
• VMWare - vSphere 6.5 - 7.0
• Networking

If you are interested in this 3rd Line Application and Cloud Engineer opportunity, please apply with your CV.