Working for a reputable and well established MSP with one for their prestigious major international retail clients, the Product Owner / Project Manager will be able to work predominantly from home but with the option to be in the office on a flexible basis if preferred to support the delivery of enhancements, features and upgrades across their eCommerce platform covering Europe, the Middle East and Africa (EMEA).
Working as part of an Agile team the Product Owner is responsible for providing development teams with a clear business vision of the work to be performed. The PO becomes the voice of the customer and implements the vision of the Product Manager.
The PO works as a team member on 1 or 2 Agile Teams and meets daily with the teams working closely with key customer stakeholders.
Participate in product planning and forecasting with the product management team
Maintain and prioritize the team backlog
Create features and user stories that meet business needs
Develop user story acceptance criteria
Meet with team as needed for user story refinement
Provide insight to sizing features
Be available to team to answer questions on a near daily basis
Ensure completed stories meet acceptance criteria
Attend daily stand-ups on a regular basis
Organize and facilitate sprint reviews with customers and team
Accept ownership of the team backlog Essential Skills:
Background in online, ecommerce, digital software within retail/online shopping across the complete customer online journey ideally with omnichannel exposure.
Exposure to international landscapes, particularly EMEA.
Highly collaborative with good conflict resolutions skills
Ability to work directly with customers and technical team
Some domain knowledge of the product being created
Ability to clearly and accurately articulate, in writing the business needs
Decision making skills Qualifications:
Experience with agile methodologies
Experience managing team backlogs and product roadmaps
SAFe PO/PM, CSPO or similar certifications