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Retail & Customer Service Tutor

Pertemps Newcastle Work Based Learning
Closing date
26 Jun 2022

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Contract Type
Full Time
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Retail and Customer Service Tutors

Pertemps Work Based Learning are currently partnering with a fantastic training provider, with locations throughout the UK. The training provider is proud to be rated as "very good to work for", ranking in the top 25 training providers and rated as 'Good' by Ofsted.
The company specialise in skills training, apprenticeships, and employment support. As a result of growth, they are now looking to expand their team and bring on like-minded people to work alongside. The company are looking to make a positive impact in the lives of one million people by the end of 2022.

Therefore, we are now hiring a Retail & Customer Service Tutor based in Sheffield!

The company offers a variety of different benefits as well as incentive and recognition schemes.

£25,000 - £35,000
25 Days + Bank Holidays
Pension & Life Insurance
Company shares scheme & Cycle to Work
Yearly Company Events
Duties & Responsibilities of the Retail and Customer Service Tutor

Train, coach, and mentor learners through delivery of motivating training sessions in order to support them into the workplace.
Plan sessions that develop the skills, knowledge, and behaviours of the learners.
Provide insightful written and verbal feedback to support continuous improvement.
Keep accurate record of each learner journey on systems, recording engagement, outcomes, and attendance.
Manage own diary, attend team meetings, and complete all paperwork in a timely and accurate manner.
Qualifications & Skills for the Retail and Customer Service Tutor

Experience in coaching and delivery to a wide variety of learners.
Teaching Qualification (PTLLS, Award in Education and Training, PGCE or equivalent)
Assessor Qualification (TAQA, CAVA, A1 or equivalent)
Functional Skills Level 2
Vocational experience within Retail and Customer Service
This position is being managed by Pertemps Work Based Learning and Skills. For more information please contact: (phone number removed)

Keywords: Tutor, Skills Coach, Learning Coach, Talent Coach, Customer Service Tutor, Retail Tutor
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