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Internal Account Manager

The People Pod
Closing date
7 Jul 2022

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Contract Type
Full Time
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Internal Account Manager

Internal Account Manager Summary

Seeking an Internal Account Manager to provide excellent customer service and find innovative solutions for our reseller customers. We are a luxury cast iron radiator manufacturer based in Stockport, Greater Manchester. Our customers are wealthy and their demands can be challenging. As an Internal Account Manager, you will be one of the main points of contact for trade customers and your job will be to build long-term connections and offer tailor-made solutions when things don't go to plan.

We are an enthusiastic and open-minded business where we value quality of work and respect for our colleagues, customers and the environment above all else. We employ sixty-five people across our manufacturing facility in Manchester, our warehouse in Brooklyn and shops in London and Manhattan.

We want talented, conscientious individuals to help us build a sustainable and global business. Our company culture can be distilled into just four words: quality, respect, humility and elegance. We stand for the circular economy, equal opportunities and dignity in the workplace.

Internal Account Manager Key Qualifications
- Ability to solve problems under pressure and work with pace and accuracy
- Strong communication skills
- Excellent written English
- Confident with computers
- Outgoing, friendly and professional individual with an interest in sales and interiors
- Ability to multitask, prioritise, and manage time effectively

Internal Account Manager Description
As an Internal Account Manager, you will provide general support to our trade customers over the phone and by email. You will enter orders into our software and provide support with their administration. You are also the person that will facilitate communication between the factory and the trade customer. You are skilled in dealing with issues by finding creative solutions that will keep our customers satisfied and loyal.

The position will be primarily office-based at our HQ in Reddish with the option to sometimes work from home. Working hours will be 9am - 5pm, Monday to Friday.

What we offer the ideal Internal Account Manager
- £22,000-£32,000 pa dependent on experience
- A very caring, friendly and passionate workplace
- Full training given with commitment to ongoing learning for career advancement
- Company health plan with option to extend to family members
- 24 days annual leave
- Company pension
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