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Operations Manager

Closing date
7 Jul 2022

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Contract Type
Full Time
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The successful candidate will be working alongside the Chief Operating Officer (COO) on an elective care project, and will have previous experience in operations management.

Provide senior managerial leadership for operational performance of the Directorates, delivering a range of outcomes, to ensure that care is delivered in a safe and effective way and that all performance targets are met within specified resources.

Provide leadership to the Divisional transformation programme, streamlining patient pathways and increasing productivity and efficiency whilst ensuring care is patient centered and offers excellent patient experience.

Deputise for the Divisional Director of Operations as required.

1. Engage clinical and non-clinical staff in the business of the Directorates, building processes and systems around patient needs, ensuring delivery of excellent healthcare.

2. Maintain Directorate focus on and commitment to all performance, patient safety and quality targets at all times.

3. Embed a service improvement philosophy into everyday practice.

4. Engender and maintain a culture of financial control and recurrent financial awareness amongst both clinical and non-clinical staff.

5. Hold staff within the Directorates to account for their actions through a performance management approach based on effective appraisal.

6. Ensuring that cross-Directorate working is managed as proactively as intra-Directorate working, including management of care pathways, and that the Directorate is fully involved and engaged in a Trust wide system of working, policy and practice.

7. Work closely with clinicians in order to achieve optimal decisions for overall patient care.

8. Build processes around patients and work with patients as partners in the delivery of excellent healthcare.

9. In the interests of patient care, support the principle of treatment as close to the patient's home as possible
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